German Customer Experience Specialist

About Atlean World
We’re an HR SaaS consultancy built around one idea: multicultural teams are the new normal. We specialize in multilingual markets and make your recruitment journey smoother, friendlier and a lot more enjoyable.
The Role
Love short videos and speak German? Join a global team in Lisbon, Portugal as a German Digital Content Review Specialist and help keep one of the world’s most vibrant short-form video platforms safe, trusted and fun for its community.
Training from day one
You’ll receive specialist training on the product and service, a vibrant and innovative social media platform where users create and share short videos on all kinds of topics and trends. You’ll know it inside out before you start.
What your day will look like
Review content in line with the platform’s policies
Moderate and escalate violations of client policies
Keep a high standard of quality in every case you review
Your journey with us
Atlean World will be your recruitment partner every step of the way. We’ll have a friendly chat, answer all your questions, introduce you to our client and stay by your side throughout the process.
Requirements
What you need to succeed
Fluent German and good English
Curiosity for the latest tech and digital trends
A customer-first mindset (experience is a bonus)
Clear, professional communication, written and verbal
Empathy, composure and sound judgment
Benefits
By joining this role, this is what you can expect:
Joyful Lisbon
Skyrock Growth with a 12-month renewable contract
Portuguese Extra Delights: Meal vouchers, 2 extra salaries
Guardians of Wellness: Private health insurance after 6 months
Relocation Package is included:
Flight to the Future: Covered flight expenses
First-Class Arrival: Airport pick-up and settling assistance
Nest in Comfort: Accommodation provided in shared apartments
Language Safari: Complimentary Portuguese lessons
Active & Awesome: Free sports activities
Football tournaments, beach barbecues, surf lessons, and cultural events await!
Make it your Next Job Without Boundaries! 🚀
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Get to know more about Atlean World👇
Atlean World is going to be your recruitment partner during the whole journey:
Guiding Your Odyssey with Atlean World
Personal Touchpoint:
As soon as you hit "Apply," one of our expert recruiters will reach out to you. Expect a friendly conversation where we dive into the details of the role, helping you understand the ins and outs.
Q&A Session:
Have questions? Curiosities? Our recruiters are your go-to resource. We'll address all your queries, ensuring you have a comprehensive understanding of the opportunity you're stepping into.
Making it Happen:
Once you're well-informed and excited about the role, we get you ready for the next steps and connect you with our esteemed client. Think of us as the bridge that links your aspirations with the right opportunity.
Ongoing Support:
Your journey doesn’t end with the introduction. We remain at your service for any further questions or assistance you may need throughout the recruitment process. From clarifying role specifics to offering guidance, we're here for you.
Paid Time Off
Performance Bonus

Work arrangement
No