Sales Associate

Company Description Expert Enterprises Dny is a growing organization focused on delivering reliable products and services to customers in the Pune/Pimpri-Chinchwad area. The company emphasizes strong customer relationships, efficient service, and consistent quality. Team members are encouraged to contribute ideas, collaborate, and support continuous improvement in operations and sales. Expert Enterprises Dny values integrity, accountability, and a practical, solution-oriented approach to meeting client needs. The workplace culture supports professional development and long-term career growth for committed sales professionals.
Role Description The Sales Associate role is a full-time, on-site position based in the Pune/Pimpri-Chinchwad area. In this role, the Sales Associate engages directly with customers, explains product features and benefits, answers questions, and provides recommendations that align with customer requirements. Daily responsibilities include managing inquiries, maintaining accurate sales records, processing orders and payments, and ensuring that displays and stock areas are organized and presentable. The Sales Associate coordinates with internal teams to track inventory, follow up on deliveries, and resolve any service issues promptly. This role also involves meeting sales targets, participating in promotional activities, and sharing feedback from customers to help improve offerings and processes.
Qualifications
Candidates should possess strong customer service and interpersonal skills, with the ability to communicate clearly and build trust with diverse customers.
Candidates should possess sales and negotiation skills, including comfort with explaining product features, handling objections, and closing deals.
Candidates should possess basic numerical and record-keeping skills to manage billing, order tracking, and daily sales reporting accurately.
Candidates should possess organizational and time-management skills to handle multiple customers, inquiries, and tasks efficiently during busy periods.
Candidates should possess problem-solving abilities and a proactive mindset to address customer issues, identify opportunities, and suggest improvements.
Relevant experience in retail, field sales, or customer-facing roles is beneficial; familiarity with the Pune/Pimpri-Chinchwad market is an advantage.
A minimum of a high school diploma or equivalent is preferred; comfort using phones, messaging apps, and basic computer tools is important.
Ability to stand for extended periods, work flexible hours when needed, and collaborate effectively with colleagues and supervisors.

Work arrangement
No