Manager, Desktop Support & Student Technology Centers

The Manager of Desktop Support and Student Technology Centers plays a critical role in delivering exceptional technology services to our university community. This position is responsible for overseeing the day-to-day operations of two distinct but complementary areas: the Desktop Support team (providing hardware and software assistance to faculty and staff) and the Student Technology Centers (overseeing computer labs, printing stations, and student-focused tech support). The Manager will provide leadership, direction, and supervision to staff across both departments, fostering a culture of outstanding customer service and technical excellence. As a key operational leader, the Manager will serve as the primary escalation point for their teams and ensure IT...