Associate Platform Engineer

Bridgeway is seeking an Associate Platform Engineer who will support the design, development, and maintenance of the infrastructure that supports our software development and deployment. The Associate Platform Engineer will assist in building and maintaining robust, scalable, and efficient platforms that enable other Bridgeway teams to develop, test, and deploy applications seamlessly. This role combines aspects of software engineering, systems architecture, and operations, contributing to efforts that ensure the underlying infrastructure meets the needs of Bridgeway's applications and services.
This is a remote position with preference given to East Coast candidates.
Responsibilities:
Assist in the maintenance and monitoring of existing cloud infrastructure, helping keep it scalable, resilient, and efficient, with guidance from senior engineers.
Assist in developing and maintaining infrastructure-as-code (IaC) to provision and manage cloud resources.
Support the maintenance and enhancement of CI/CD pipelines, and help automate repetitive tasks and processes to improve efficiency and reduce the potential for human error.
Assist in implementing and maintaining monitoring, logging, and alerting solutions, including system and application log retention and pipeline health.
Help perform regular system maintenance, updates, and patches, executing against Security-owned patch schedules and standards.
Respond to basic issues and support tickets under guidance from more experienced peers, including Tier 2 escalations and auto-escalated alerts from the Tier 1 support team.
Contribute to the product and hosting triage runbooks used by the Tier 1 support team.
Assist in root cause analysis and contribute to root-cause-analysis content for infrastructure incidents.
Support disaster recovery testing and help verify that backup software and configuration are enabled and healthy across systems.
Help identify opportunities to optimize system performance, resource utilization, and cloud/infrastructure costs.
Support the implementation of security measures, such as firewalls, access controls, and encryption, in line with security best practices and regulatory requirements.
Collaborate with development, operations, and security teams to understand their needs and provide platform support.
Document procedures and workflows, and maintain records of configurations and changes, following Secure SDLC and SCRUM/Agile methodologies.