Scrum Master

Job Title
Scrum Master
Job Description
We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.
The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.
The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.
Join us and be part of this journey towards greater opportunities and brighter futures.
Scrum Master – Job Description
Experience – 8+ years.
Key Responsibilities
Facilitate Scrum ceremonies: Sprint Planning, Daily Stand-ups, Refinement, Review, and Retrospective.
Manage team delivery, dependencies, risks, impediments, and blockers.
Coordinate with Product, Development, QA, DevOps, and stakeholders.
Ensure Agile practices are followed and drive continuous improvement.
Track sprint progress, delivery commitments, and Agile metrics.
Technical Skills
Basic understanding of SDLC and software application architecture.
Understanding of .NET framework concepts and application structure. Exposure and understanding to React applications and Micro Frontend architecture
Awareness and understanding of design patterns
Understanding of cloud frameworks, cloud concepts, and cloud-based applications, with focus on Azure and GCP
Basic understanding of CI/CD, source control, build, testing, and deployment.
Understanding of DEV, QA, UAT, and Production environments.
Familiarity with Jira, Azure DevOps, Kubernetes, Docker and similar tools.
Key Skills
Strong communication and facilitation.
Team coordination and stakeholder management.
Risk, dependency, and impediment management.
Problem-solving and conflict resolution.
Agile mindset and continuous improvement.

Work arrangement
No