System Administrator Sr.

As the System Admin - Sr on the infrastructure support team. You are to ensure the Resiliency, Performance, and System Security of the infrastructure. This includes monitoring the environment, resolution of incidents, upholding security, testing business continuity, creating scripted automations, developing processes, and innovating with technologies. This position will also act as an IT infrastructure Subject Matter Expert for maintaining portions of the infrastructure. This position oversees the company's computer systems, including the operating system, servers and application software used, installs, configures, upgrades, and repairs operating systems and software. You will configure user groups and security measures in Active Directory, configure company messaging services, maintain email services, ensure network connectivity and implement security policies. Jobs in this family perform proactive and preventative tasks. Such as, but not limited to, analytics monitoring, capacity management, patching systems, and replacement end of life equipment.
Essential Functions
Subject Matter Expert: Provides technical leadership and guidance to more junior team members. Performs troubleshooting and resolution on systems. May assist management in coordinating activities of the team, i. e. , scheduling, shift management and other administrative duties. Provide input to manager on staff performance relating to technology but does not prepare or deliver reviews.
Incident Support: Supports the incident management processes. Able to monitor ticket queues and resolve production performance, server, and application related issues to ensure the restoration of the environment.
Monitoring / Maintenance: Repairs, upgrades, and provides preventative maintenance on nearly all technologies in the production environment. Proactively monitors all platforms, ensuring uptime, performance, and service levels are always maintained for all production systems.
Innovation: Creates new processes for better support and training. Creating new automation to reduce human error. Innovate on technology.
Infrastructure Support: Provides 7 x 24 IT infrastructure support as part of the regular on-call rotation.
Testing: Participates in Business continuity testing and execution.
Microsoft Server Operating System 2019 and newer: Install, troubleshoot, support and application installs / troubleshooting.
Configure user groups and security measures in Microsoft Active Directory.
Manage, monitor and maintain Microsoft Office365
Bank Secrecy Act: Remains cognizant of and adheres to Wings policies and procedures, and regulations pertaining to the Bank Secrecy Act.
Minimum Formal Qualifications for this Position:
Bachelor's Degree in Computer Science, Business Information Systems, or related technical field of study, preferred
3+ years' combined experience related to systems administration, required
Technical or Specialized Knowledge/Skills:
Strong communication skills (written, verbal, and listening) with specific ability to translate detailed technical details to a non-technical audience.
Demonstrated knowledge and experience in regulations and best practices for technical deployments in a financial industry.
Excellent analytical skills.
Demonstrated experience and knowledge in systems, security, systems administration, Disaster Recovery, and/or server management.
Demonstrated experience and knowledge of IT systems/data security as it relates to financial institutions or other industries that must comply with federal regulations.
Demonstrated excellence in providing superb customer service.
Certifications Required:
MCSE, MCSA, VMware VCP, or certifications awarded on installed application, preferred

Employment type
Full-time

Work arrangement
No