Manager, Learning and Development

THE COMPANY:
STACK INFRASTRUCTURE (STACK) provides digital infrastructure to scale the world’s most innovative companies. We are an award-winning industry leader in building, owning, and operating highly efficient, cost-effective wholesale, colocation, and cloud data centers. Each of our national facilities meets or exceeds the highest industry standards in all operational categories of availability, security, connectivity, and physical resilience.
STACK offers the scale and geographic reach that rapidly growing hyperscale and enterprise companies need. The world runs on data. Data runs on STACK.
THE POSITION:
The Manager, Learning & Development is an experienced and creative thinker responsible for curriculum development, training delivery/facilitation, and learning effectiveness of cross enterprise programs to meet and advance the skills and knowledge of our workforce. This role will execute enterprise learning and development strategies that build workforce capability and improve organizational performance. Reporting to the Director, Talent, this role identifies skill gaps and translates them into scalable learning solutions across leadership, professional, and technical roles. The Manager, Learning & Development will require advanced skills in needs assessment, stakeholder relationship management, measurement and evaluation, development and delivery of both ILT and vILT training, career path development, and people leadership skills. You will play a critical role in how we develop and retain talent at STACK. Responsibilities include but are not limited to:
Enterprise Learning & Capability Development
· Translate enterprise Talent strategy and workforce capability priorities into an actionable multi-year Learning & Development roadmap.
· Create career development opportunities and career pathing programs in partnership with leadership and stakeholders to develop leaders, teams, and individuals.
· Conduct enterprise learning-needs analysis and capability-gap assessments in partnership with leadership, key stakeholders, People Business Partners (PBPs), and the Talent function.
· Design and manage scalable curricula, learning pathways, academies, and development programs across the enterprise.
· Partner with technical subject matter experts to design, validate, and continuously improve technical and functional capability programs.
Leadership, Career & Performance Development
· Partner with leadership to build enterprise leadership and manager development programming and associated development experiences.
· Create learning solutions aligned to enterprise core, leadership, functional, and technical competencies.
· Translate identified skill gaps and succession-development needs into targeted learning interventions.
· Support career pathways by building learning experiences that prepare employees for future roles and expanded responsibilities.
Learning Design, Delivery & Technology
· Review and establish, where needed, instructional design, facilitation, learning experience, and curriculum quality standards.
· Lead the facilitation of training (both ILT and vILT), and onboarding sessions utilizing adult learning methodology and engaging training techniques.
· Consult with leadership to provide direction for enterprise onboarding learning and company-wide systems training.
· Partner with LMS Admin to manage rosters for STACK training classes, including working with individual departments and leadership to develop timely, accurate, and automated reporting for completions, utilization of learning, and for safety and compliance tracking.
· Advance appropriate use of AI, Workday Learning and alignment to Skills Cloud, and emerging learning technologies to improve scale, personalization, and effectiveness.
· Work alongside technical subject matter experts to review, develop, and monitor training programs.
Measurement, Governance & Leadership
· Lead measurement of learning effectiveness, ensuring learning is translating to performance back on the job and is aligned to business objectives, using Kirkpatrick and other appropriate business-impact methodologies.
· Partner with Director, Talent to establish L&D KPIs and demonstrate learning adoption, behavior change, performance impact, and ROI where appropriate.
· Lead and manage team performance by setting expectations, prioritizing work, providing coaching and feedback, conducting performance reviews, and driving accountability for results.
· Develop and engage employees through mentoring, career development, performance management, and fostering a collaborative, inclusive, high-performing team culture.
· Lead learning governance, vendor strategy, program prioritization, and resource allocation.
· Lead and develop instructional design, facilitation, learning operations, and other L&D resources as assigned.
THE DETAILS:
· Location: Denver, CO
· Travel: Up to 30%
· Bonus: 10% potential, annually
· Benefits: Healthcare, Dental Care, Vision Insurance, Life Insurance, Paid Time Off, and Paid Leave Programs
· Must be eligible to work in the United States
· Must pass comprehensive background and drug screening
EDUCATION & EXPERIENCE:
· Bachelor’s degree in Human Resources, Learning & Development, Organizational Development, Business, Instructional Design, or a related field, or equivalent relevant experience.
· 5-7 years of proven and progressive Learning & Development or Training Manager experience in a corporate setting.
· 5-7 years of experience supporting Learning & Development or Talent Development in a corporate setting, including leadership of enterprise programs.
· Advanced capability in facilitation, learning-needs assessment, adult learning methodology, and curriculum architecture.
· Advanced capability in measuring and evaluating the effectiveness of learning initiatives via the Kirkpatrick model
· Demonstrated experience designing leadership development and enterprise capability-building solutions.
· Strong stakeholder consulting, executive communication, project/program management, time management, and leadership skills.
· Experience with learning technology and LMS platforms, preferably Workday.
· Demonstrated comfort using AI to improve learning processes and experiences.
· Excellent management and leadership skills with demonstrated ability to conduct performance management, coaching, feedback, and difficult conversations
· Experience with effective learning and development methods
· Excellent communication, presentation, and classroom management skills
· Ability to collaborate well and to build positive and supportive relationships with coworkers across departments
· High level of profic