Quality Assurance Specialist

Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle Management, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues, enabling clinicians to focus on providing outstanding care to their patients and communities.
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As part of our robust Rewards & Recognition program, this role is eligible for our Ventra performance-based incentive plan, because we believe great work deserves great rewards
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Job Summary
Performs transaction-level audits across RCM functions to ensure quality, compliance, and process accuracy.
Essential Functions And Tasks
Conduct QA reviews of assigned transactions such as billing, AR follow-up, or payment posting.
Document audit findings and share feedback with team leads and associates.
Collaborate with QA leadership to refine audit checklists and sampling methods.
Support calibration sessions and continuous process improvement efforts.
Maintain audit records for compliance and reporting purposes.
Assist in developing corrective action plans for recurring errors.
Education And Experience Requirements
High School Diploma or GED.
At least two to four (2-4) years of medical billing and claims resolution experience preferred
AAHAM and/or HFMA certification preferred
Experience with offshore engagement and collaboration desired
Knowledge, Skills, And Abilities
Attention to detail and familiarity with RCM workflows.
Ability to interpret data and identify process deviations.
Strong documentation and communication skills.
Become proficient in the use of billing software within 4 weeks and maintain proficiency
Ability to read, understand and apply state/federal laws, regulations, and policies
Ability to communicate with diverse personalities in a tactful, mature, and professional manner
Ability to remain flexible and work within a collaborative and fast-paced environment
Basic use of a computer, telephone, internet, copier, fax, and scanner
Basic touch 10 key skills
Basic Math skills
Understand and comply with company policies and procedures
Strong oral, written, and interpersonal communication skills
Strong time management and organizational skills
Strong knowledge of Outlook, Word, Excel (pivot tables), and database software skills
Compensation
Base Compensation will be based on various factors unique to each candidate including geographic location, skill set, experience, qualifications, and other job-related reasons .
This position is also eligible for a discretionary incentiv e bon us in accordance with company policies .
Ventra Health
Equal Employment Opportunity (Applicable only in the US)
Ventra Health is an equal opportunity employer committed to fostering a culturally diverse organization. We strive for inclusiveness and a workplace where mutual respect is paramount. We encourage applications from a diverse pool of candidates, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, or veteran status. We will provide reasonable accommodations to qualified individuals with disabilities, as needed, to assist them in performing essential job functions.
Recruitment Agencies
Ventra Health does not accept unsolicited agency resumes. Ventra Health is not responsible for any fees related to unsolicited resumes.
Solicitation of Payment
Ventra Health does not solicit payment from our applicants and candidates for consideration or placement.
Attention Candidates
Please be aware that there have been reports of individuals falsely claiming to represent Ventra Health or one of our affiliated entities Ventra Health Private Limited and Ventra Health Global Services. These scammers may attempt to conduct fake interviews, solicit personal information, and, in some cases, have sent fraudulent offer letters.
To protect yourself, verify any communication you receive by contacting us directly through our official channels. If you have any doubts, please contact us at Careers@VentraHealth.com to confirm the legitimacy of the offer and the person who contacted you. All legitimate roles are posted on https://ventrahealth.com/careers/.
Statement of Accessibility
Ventra Health is committed to making our digital experiences accessible to all users, regardless of ability or assistive technology preferences. We continually work to enhance the user experience through ongoing improvements and adherence to accessibility standards. Please review at https://ventrahealth.com/statement-of-accessibility/.

Work arrangement
No