Senior Director, Portfolio Management

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Transaction Management Lead – RTX Account
Integrated Account | Multi-Geography | M3
Position Overview
The Transaction Management Lead owns transaction management delivery across RTX's ~80MM SF global portfolio, spanning multiple business units. The role drives portfolio strategy and upstream planning ahead of transaction execution, coordinates Leasing Advisory brokers and Work Dynamics TM teams to deliver integrated solutions, and ensures governance, process consistency, and operational excellence across the account.
This role operates in a strategy first, fast-paced client environment with evolving priorities and technologies. The ideal candidate is a strategic, data-driven advisor who builds strong executive relationships, leads with strong portfolio strategy instincts, working upstream of transaction triggers to anticipate client needs, while operating with the agility and speed of execution this client expects.
Leadership
Leads transaction management across the ~80MM SF global portfolio, spanning multiple business units
Leads a team of transaction managers and cross-functional teams across dispersed markets
Coordinates activity across Leasing Advisory brokers and Work Dynamics TM teams to deliver integrated solutions
Attracts, hires, and retains top talent; builds team performance through coaching and feedback
Acts as player-coach, personally engaging on select high-priority or complex transactions
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Portfolio Strategy & Upstream Planning
Drives portfolio strategy, including optimization, occupancy planning, and scenario analysis
Develops multi-year transaction roadmaps that anticipate real estate needs ahead of individual deal triggers
Leads upstream strategic initiatives and supports executive decision-making prior to transaction execution
Aligns portfolio strategy with client business objectives across business units and geographies
Partners with client leadership to translate business priorities into long-term real estate strategy and execution
Uses portfolio data and insights to support forecasting, pipeline management, and strategic recommendations
Client/Stakeholder Management
Builds strong executive-level client relationships through strategic, data-driven advisory support
Serves as single point of contact for TM service delivery and escalations
Owns TM contractual obligations to the client
Develops and implements the account business plan
Financial Management
Owns Transaction Management P&L
Meets account growth targets and identifies cross-sell opportunities for JLL products
Tracks fee collection and accounts receivable
Contract Management
Ensures governance, process consistency, and achievement of KPIs, service levels, and other contracted metrics
Runs the change control process and manages risk across the portfolio
Operations
Uses portfolio data and analytics to support KPI reporting and operational decision-making
Demonstrates agility with technology platforms, portfolio analytics, reporting tools, and data-heavy client systems
Owns direct reports' professional development and account succession planning
Builds and maintains SOPs and processes that ensure operational excellence across the portfolio
Prepares QBRs
Qualifications
10+ years in Transaction Management or Corporate Leasing
Track record leading portfolio strategy across large, multi-geography, multi-business-unit portfolios
Experience with upstream strategic planning and executive-level decision support
Strong portfolio analytics skills, including occupancy planning and scenario analysis
Experience partnering with brokerage/advisory teams to deliver integrated account solutions
Comfortable working across dispersed markets and cross-functional, mentored teams
Critical Competencies for Success
Deep understanding of JLL's TM process and its impact on service delivery (SOW)
Agility with technology platforms, portfolio analytics, reporting tools, and data-heavy client systems
Strategic thinking paired with hands-on execution across a large, dispersed portfolio
Capacity to deal with ambiguity and solve complex problems effectively
Ability to connect portfolio data and insights to forecasting, KPI reporting, and strategic recommendations
Other Personal Characteristics
Superior client relationship skills at the executive level
Thrives in a fast-paced, evolving environment with changing priorities and technologies
Strong communicator with executive presence
Able to work independently across geographies while remaining a strong team player
Exhibits honesty and trustworthiness
Travel
Travel: approximately 10–20%, across client sites and geographies
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Expected compensation for this position:
225,000.00 – 325,000.00 USD per year
Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Location:
Remote –San Francisco, CA
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
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