Team Lead

The Opportunity:
In this role, you will report to the supervisor of site services and will work closely with the Avantor’s Lab and Production Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science.
Hourly Rate Range: $25 - $30
Location: Hillsboro, OR
Shifts: Monday - Friday, 8 am - 5 pm (Option to start earlier)
Benefits:
Health and Wellness: Medical, Dental, Vision and Wellness programs (eligible for medical coverage on day 1)
Time Off: Paid Time Off (PTO), Company paid holidays, Choice holidays etc.
Financial Well Being: Spending Accounts: Flexible Spending Account (FSA), Health Savings Accounts (HSA), commuter benefits, 401(k), tuition assistance, employee stock purchase plan discount
Added Protection Coverage: To include critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto and home insurance.
Recognition: Celebrate your peers and earn points to redeem on gifts and products
What we’re looking for
Education: High school diploma or GED is required.
Experience: 2+ years in a customer-facing environment - material handling, inventory control, customer service, or procurement
Collaboration Tool: Microsoft Teams experience preferred
Basic computer skills, including Microsoft Office
Must be able to lift 50lbs
Previous experience working in a GMP facility is strongly desired
Strong communication skills
Ability to prioritize tasks and meet deadlines.
In lieu of the above, 2 years of VWRCATALYST experience
Lean Six Sigma experience is a plus
Industry-recognized or regional equivalent certification in safety, supply chain, hazardous-material transportation, process improvement, or project Management
Experience with improvement project leadership, customer business reviews, supplier performance management, quality audits, and corrective actions within inventory
6+ years in a regulated inventory, material management, or supply chain role with progressive leadership responsibilities is a plus
Advanced spreadsheet, presentation, and data-analysis skills
Strong knowledge of chemical storage, labeling, Safety Data Sheets, stock rotation, and variance investigation
How you will thrive and create an impact
Avantor’s Lab and Production Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support.
In this role you will:
Strategic Operational Coordination
Coordinate day-to-day inventory and material management activities, including receiving, storage, distribution, sourcing, and cycle counting.
Develop daily, weekly, and monthly operational schedules and allocate resources, tasks, and priorities based on customer needs, volume, and deadlines.
Serve as the on-site operational authority during supervisor absences within delegated authority.
Coordinate with cross-functional teams to resolve coverage and operational challenges.
Provide recommendations on staffing, operations, process improvements, and customer needs.
Stakeholder Management and Customer Engagement
Build relationships with senior customer stakeholders and serve as the primary point of contact for day-to-day service discussions and escalations.
Translate customer objectives into operational priorities, anticipate service risks, and recommend solutions.
Lead or coordinate cross-functional meetings with customer departments and suppliers.
Contribute operational data and insights to customer business reviews, renewal discussions, and scope evaluations.
Manage customer expectations during service disruptions, operational changes, and transitions.
Advanced Sourcing and Supply Chain Coordination
Coordinate sourcing for complex, high-value, critical, and emergency material requirements.
Analyze usage trends, lead times, and supplier performance to recommend inventory and sourcing strategies.
Coordinate supplier discussions regarding pricing, delivery schedules, and service terms within delegated authority.
Support supplier performance reviews and vendor scorecards, resolve escalated supplier issues, and identify cost and waste-reduction opportunities.
Provide sourcing recommendations to management.
Team Leadership and Development
Provide daily direction, coaching, performance feedback, and direct or indirect supervision where delegated.
Coordinate onboarding, training, cross-training, and employee development activities.
Conduct skills assessments, identify development gaps, and mentor less experienced coordinators and specialists.
Provide documented input into performance reviews and address interpersonal or team-related issues.
Operational Reporting and Analytics
Develop reports and dashboards covering inventory, service, productivity, attendance, training, and safety metrics.
Analyze operational data to identify trends, risks, and improvement opportunities.
Prepare trend analyses, action plans, and data-driven recommendations for customer reviews, resource allocation, and process changes.