Territory Manager - Hamilton, Niagara & Waterloo

Who we are
Vivier Pharma is a Canadian pharmaceutical skincare company with over 25 years of expertise in the Medical Aesthetic Industry. Rooted in innovation and backed by science, our formulas are meticulously developed to prepare, target, moisturize, and protect the skin. We owe our success to our commitment to exceptional quality—delivering proven, high-performance skincare powered by the industry's most advanced ingredients and rigorous testing to deliver transformative skincare solutions. Our mission is to empower people to look and feel their best, through skincare that exceeds expectations and delivers The Beauty of Results.
About this role
We are currently looking for a Territory Manager to support the Hamilton, Niagara and Waterloo territory.
The Territory Manager is responsible for achieving sales targets and driving sales growth within the assigned territory by managing a portfolio of existing accounts, acquiring new business, and implementing strategic plans tailored to client needs. This role requires a highly motivated individual with a passion for sales, strong interpersonal skills, and the ability to balance in-field client interactions with administrative responsibilities. This is a permanent, full time, in-field position.
The candidate must live in the Kitchener-Waterloo area, as travel will be required to manage accounts in this territory.
This is a great opportunity for someone who is passionate about skin care and dermatology and looking for a rewarding career in this growing Medical Aesthetic industry.
What we offer:
Competitive salary, vacation and bonus plan
Full benefits, including health care spending and wellness account
Car mileage reimbursement
RRSP company matching contributions
Paid personal/sick days
Free product allowance
And most importantly… a great team to work with!
What you will be responsible for:
In Territory (90%):
Achieve and surpass quarterly and annual sales goals by effectively managing a portfolio of existing accounts and acquiring new clients
Build and maintain strong, long-term relationships with accounts to ensure ongoing client satisfaction and brand loyalty
Effectively execute business plans within defined territory that include tailored solutions based on the client’s business goals, pain points, and long-term strategy.
Identify ways to maximize sales opportunities by up-selling and cross-selling products to existing clients
Pursue new business opportunities within the territory by maintaining an active sales pipeline
Develop territory-specific strategies to increase market share and brand presence
Create efficient territory routing plan to meet all clients in-person, based on Vivier’s call frequency expectations
Maintain a thorough understanding of Vivier’s products to effectively communicate the benefits and features to clients, both in-clinic, and at large events
Conduct product training sessions and educational seminars for clients to increase product knowledge and drive sales
Effectively coordinate and participate in client events and host client dinners
Stay up to date with market trends, competitor activities, and industry developments to adjust strategies and maintain a competitive edge
Collaborate with other team members to drive regional and national strategies for product portfolio and overall brand growth
Attend conventions, seminars, and events to enhance brand growth and awareness within the region, which may fall outside of regular working hours
Ensure all activities are conducted in compliance with industry regulations, company policies and ethical standards
A personal automobile and 30% overnight travel are required
Administrative (10%):
Provide regular reports on sales forecasting, market conditions and competitor analysis to the Regional Sales Manager
Record sales activities and maintain customer information in company’s CRM system.
Complete and submit Expense Reports on-time and in an organized fashion
Adhere to all compliance protocols as it relates to customer activities
Attend scheduled sales and marketing meetings to remain informed on internal and external communications
What we are looking for:
Completion of post secondary education, preferably a university degree with business or science focus
Minimum three (3) years of previous B2B sales experience, preferably in the in medical aesthetics, medical device, or pharmaceutical industry
Strong understanding of skincare or dermatology market is a plus
Sales oriented, well organized, self-motivated individual
Results-oriented attitude with a focus on driving growth
Excellent verbal and written communication, negotiation and interpersonal skills
Understanding of how to handle and resolve client concerns professionally
Ability to learn and be coached in a performance-focused and fast-paced environment
Proactive, self-driven, and disciplined to work independently
Ability to navigate a CRM system and other sales tools effectively
Proficient in Word, Excel, PowerPoint and Outlook
English language proficiency is required for this job
If you are up for this exciting challenge and want to be part of a winning team, we would like to hear from you!
Vivier Pharma is an equal opportunity employer.

Employment type
Permanent / Full-Time

Work arrangement
Yes