Sr. Business Analyst

Job Description
‍Job Summary: As a member of the business consulting team at SaasWorx, the successful applicant will collaborate with business and technology stakeholders to deliver outcome-based Salesforce solutions. The applicant will work closely with our clients to understand their business needs and challenges, provide guidance, drive innovation, design effective functional solutions, and revolutionize their technological framework using the Salesforce platform.
Key Responsibilities
Plan and execute discovery workshops to understand clients' business processes, needs and challenges
Clearly capture process flows, business requirements, pain points and desired features
Serve as a bridge between business needs and technology solutions
Work on RFP and pre-sales activities
Solve business challenges by ideating innovative solutions, keeping platform standard features and best practices in consideration
Work with the functional team to build, develop and test platform applications
Work with client stakeholders to build and confidently present solution presentations, wireframes and system demonstrations
Own responsibility for the completion and accuracy of project tasks
Lead multiple projects concurrently
Be a team player by extending help where needed and sharing experience and skills for holistic team development
Be self-motivated, flexible and take initiative
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Skills Requirement
Minimum 7–8 years of relevant experience as a Salesforce Business Analyst / Consultant
Demonstrated solid client-facing and stakeholder management experience
Extensive hands-on experience managing multiple pre-sales and/or implementation projects
Excellent analytical, verbal and written communication skills
Highly skilled in creating, maintaining and supporting all application development artefacts, including BRDs, User Stories, Functional Process Flows, Wireframes, Business Rule Definitions, User Manuals and Training Material
Exceptional demonstration and presentation skills
Knowledge of Sales Cloud and Service Cloud is a must. Added knowledge of Marketing Cloud, Experience Cloud and Tableau CRM is highly preferred
Solid core knowledge of Salesforce platform fundamentals
Good understanding of Waterfall and Agile software development lifecycle fundamentals, with experience delivering projects in both models
A self-motivated self-starter, team player and leader
Applicants with 2 or more Salesforce certifications will be preferred
Place of Posting
Employees will work out of Mumbai (Client Site)*, and anywhere else as the organization requires.

Work arrangement
No