Associate Director: Clinical Supply Chain- Logistics and Vendor Management

Career CategorySupply ChainJob Description
Join Amgen’s Mission of Serving Patients
At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.
Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. Amgen is advancing a broad and deep pipeline and portfolio of medicines to treat heart disease, obesity and obesity-related conditions, rare diseases, inflammatory conditions and cancer. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
Associate Director - Clinical Supply Chain - Logistics and Vendor Management
What you will do
Let's do this. Let's change the world. In this vital role you will manage the global Logistics and Vendor Management team in Development Supply Chain. You will ensure clinical trial supplies move safely, compliantly, and reliably through a global logistics network, while building strong vendor partnerships and developing your team.
Responsibilities:
Ensure set-up and successful operation of logistics network and logistics toolbox in assigned regions for execution of clinical trials
Determine distribution strategy and ensure the transportation process and vendor performance comply with Amgen quality requirements and local and regional regulations
Own relationships with key strategic vendors and develop the relationship in line with business needs. Drive value creation.
Establish effective working relationships with key partners and represents DSC in Amgen networks and cross-functional projects
Accountable for significant distribution budget
Guided by general policies and management guidance, independently determines strategy and day-to-day execution and manages assigned budget
Accomplishes results through coaching and advising professional team members. Is responsible for staff development and ensures team members receive the appropriate and timely training, allocates resources.
Owns logistics vendor portfolio and drives continuous value creation.
Contributes to crafting DSC strategy, long- and mid-term implementation plans and goals. Translates these into actionable departmental and individual goals.
Applies the MAP philosophy, defines individual goals, tracks progress of team members on projects and goals, provides feedback, prepares and performs individual performance reviews
Is accountable for monitoring the of the logistics network and vendor performance using appropriate key performance indicators.
Ensures that all processes are performed in a timely, compliant and efficient manner.
Ensures that processes are set-up and executed in compliance with existing regulations: GMP. GDP, Annex 13 etc.
Provides guidance and technical advice and becomes actively involved as required.
Seeks continuous improvement of processes & procedures, initiates and coordinates improvement initiatives. Works closely with peers, partners and global counterparts to achieve global alignment
Manages the relevant interfaces between the internal and external functional groups involved in the development supply chain at various management levels
Support the development and execution of the clinical logistics technology roadmap, partnering with internal Digital, Technology & Innovation (DTI teams), Data Sciences and external service providers to align technology capabilities with business needs.
Monitors the level of satisfaction from the customers and takes appropriate action when necessary.
Represents the team/ department in cross-functional/ cross-site networks and projects
Owns and drives execution of key projects related to process improvement, new capabilities/ process requirements and other projects as assigned
Represents the DSC team in internal and external audits and inspections
Effectively manages and reports out on distribution budget and continuously seeks efficiency opportunities.
Willing to travel (up to 5-10% of time)
What we expect of you
We are all different, yet we all use our unique contributions to serve patients. The dynamic leader we seek is an individual with these qualifications.
Basic Qualifications:
Doctorate degree and 3 years of supply chain industry experience OR
Master’s degree and 7 years of supply chain industry experience OR
Bachelor’s degree and 9 years of supply chain industry experience OR
Associate’s degree and 12 years of supply chain industry experience OR
High school diploma / GED and 14 years of supply chain industry experience
In addition to meeting at least one of the above requirements, you must have a minimum of 3 years’ experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation of resources. Your managerial experience may run concurrently with the required technical experience referenced above
Preferred Qualifications:
Bachelors or Masters degree or equivalent in logistics/ Supply Chain, business administration or life science.
At least 6 year’s relevant working experience, preferably in the biotechnology or pharmaceutical industry, with a strong knowledge of supply chain management, logistics principles, international trade principles and clinical development principles.
At least 3 years of supervisory experience of Bachelor/Master level staff in a (project) management environment and in an international and regulated environment
Subject-matter expert knowledge of transportation, vendor management and temperature-controlled logistics
Working knowledge and understanding of GMP regulations, advanced understanding of GDP (Good Distribution Practices) guidelines and SOX regulations
Operational Excellence/ continuous improvement expertise.
General understanding of regulatory guidelines impacting clinical supplies (i.e. GxP, ICH guidelines, Clinical Trial Directive)
Experience in working in an international environment
Fluency in English, both in oral and written communication
Advanced experience in MS Office applications
Experience in using ERP systems, preferably SAP
Leadership curriculum certification
Project Management certification (PMP, IPMA)
APICS certification
Key Competencies:
Strong coaching and management skills
Strong communication, presentation and facilitation skills
Effective influencing and leadership skills.
Sound relationship management and organizational skills
Skilled negotiator, understanding of resource management
Results- and process- oriented, strong adherence to timelines
Ability to handle multiple responsibilities and priorities simultaneously in a fluid environment with time pressures.
Initiator with analytical, problem solving and decision making skills
Ability to operate in a team or matrix environment
Self-leadership & motivation
Thinks strategically, has a general understanding of company priorities and direction and translates these into actionable plans
Team player in cross-functional and international setting
Provides guidance in the design and implementation of organization-wide projects and systems
Considers financial implications of decisions and sets priorities to meet business needs
Able to distill complex information into a logical concise manner for senior management
Experience in dealing in changing and ambiguous environment
Able to act on operational, tactical and strategic level
Role model for Amgen’s values and Leadership Attributes
What you can expect of us
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.
The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.
In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:
A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.
Apply now and make a lasting impact with the