Manager, Inclusion & Engagement

Role/Team overview
Want to do the best work of your life and help shape the future of Inclusion and Engagement across Sky? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.
Join the Group Inclusion & Engagement team as Manager, Inclusion & Engagement, where you'll help turn Sky's ambition to create greater fairness, opportunity and inclusion for all into practical action.
Working flexibly across the Group Inclusion & Engagement team's priorities, you’ll lead and deliver programmes and initiatives that support Our Shared Future, Sky’s Inclusion & Engagement strategy.
Working with colleagues across the People team and wider business, you'll use data, insight and evidence to shape recommendations, strengthen delivery and demonstrate meaningful and measurable impact.
Our Shared Future builds on the progress Sky has made since 2020, with a clear ambition to create greater fairness, opportunity and inclusion for everyone. Our approach focuses on the areas where Sky can make the greatest difference - creating experiences that matter for our people, embedding accessibility by design, improving social mobility and using our voice and influence to drive wider change.
A key focus of the role will be leading our strategic external partnerships and supporting the delivery of our Using Our Voice priorities, while providing oversight of our Employee Network activity. You’ll manage key partnerships and programmes from development through to delivery, governance and evaluation, build strong relationships with external partners, network leaders and senior stakeholders, and use insight and evidence to demonstrate impact and inform future activity. The role will also include a temporary increase in responsibility for the delivery and management of the Sky Forum up to 31 July.
What you’ll do
Develop and deliver Inclusion & Engagement programmes and initiatives, translating strategic priorities into effective plans with clear governance, milestones, success measures and risk management.
Identify and manage external partnerships where required, ensuring strategic alignment, effective delivery and measurable impact.
Manage programme and project plans, budgets, contracts, governance requirements and performance measures, ensuring commitments are delivered and value is realised.
Build strong relationships with Employee Networks, advocacy groups, external organisations and other stakeholders to enable collaboration, co-design and colleague engagement.
Take ownership of day-to-day delivery and stakeholder management, identifying issues early, recommending solutions and escalating material risks or decisions appropriately.
Work flexibly across the Group Inclusion & Engagement team's wider portfolio, applying your skills and experience to different priorities as team and business needs evolve.
Use data, colleague insight and feedback to design programmes and initiatives evaluate outcomes, identify trends and drive continuous improvement.
Partner with colleagues across the People team and wider business to develop practical, scalable programmes and interventions that address barriers and support strategic priorities.
Create clear communications, presentations and briefings that enable stakeholders to understand priorities, progress, outcomes and key decisions.
Manage suppliers and delivery partners as required, maintaining appropriate records, monitoring performance and escalating risks where required.
What you’ll bring
Experience delivering people, inclusion, engagement or organisational change initiatives, from design and implementation through to evaluation and continuous improvement.
Experience managing complex programmes, projects or stakeholder relationships with clear objectives, strong governance, accountability and a focus on impact and value.
Ability to build relationships, collaborate across organisational boundaries and influence stakeholders to achieve shared outcomes within a matrix environment.
Strong programme management skills, with the ability to manage competing priorities, risks, budgets and deadlines in a structured, outcome-focused way.
Informed and objective understanding of inclusion, engagement and organisational culture, with the ability to apply insight and good practice in a commercial environment.
Sound judgement and discretion, with the ability to navigate sensitive issues appropriately and recognise when specialist advice or support is required.
Confidence using data, colleague feedback and insight to inform decisions, measure impact and identify opportunities for improvement.
Effective communication skills, with the ability to tailor messages for different audiences, including senior stakeholders, and translate complex information into clear, practical actions. While not essential, the following would also add value in this role:
Experience working in a large, matrixed organisation, particularly within media, technology, telecommunications or another fast-moving sector.
Experience managing strategic partnerships and external stakeholders across the partnership lifecycle, including assessing opportunities, delivery, governance, evaluation and measuring impact.
A digital-age approach, with curiosity about how technology and Gen AI can improve research, insight, programme management, accessibility and stakeholder engagement while applying appropriate judgement and governance
Benefits and perks
There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here’s a taster:
Free Sky TV or NOW package, including Sky Sports and Sky Cinema
Pension package with up to 9% employer contribution
Private healthcare with mental health support
Aviva Digital GP and dental insurance
Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect
Sharesave and Tech schemes
A range of Sky VIP rewards and experiences
How you’ll work
We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3 days in the office per week.
Your office base
Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there’s plenty of space to see your big ideas come to life. Here you’ll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon.
Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there’s free onsite parking available for cars, motorbikes and bicycles.
Who we are
We’re Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you’ll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society.
We’re an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can.
Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position.
To find out more about working with us, search #LifeAtSky on social media.
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