Automotive Administrative Receptionist Part-time

About Us
Since its founding in Vancouver in 1926, Dueck Auto Group has been committed to delivering exceptional quality and customer service. Dueck is grounded in three founding principles: Selection, Value and Trust, and these continue to be values that are instilled in all of our employees. We are a family-owned and operated company that has a long-standing commitment to supporting the community. Among our four dealership locations in the Greater Vancouver Area—Dueck on Marine, Dueck Downtown, Dueck Richmond, and Dueck ISUZU—we currently employ over 400 hard-working and dedicated individuals. We welcome you to join our growing and energetic team!
Careers with Dueck Offer:
Inclusive and supportive company culture and safe work environment
Highly competitive compensation plans based on experience and performance
Extended Health and Dental Plan benefits
Continuous training & professional development with advancement opportunities
Position Summary
The Administrative Receptionist is a customer service individual responsible for managing our front desk operations by performing various administrative tasks and duties. The primary responsibility is to operate our switchboard phone system. The Receptionist is a key role within the organization as he or she is the first point of contact for customers entering or calling the dealership. The Receptionist works with all areas of the business to ensure that customers have an exceptional experience.
Key Responsibilities
Promptly greet all customers in a friendly and professional manner while determining and assisting with their needs
Efficiently answer and redirect phone calls to the appropriate department or employee by actively listening to customer inquiries
Answer general inquiries by providing relevant and accurate information to customers both on the phone and in person
Receive and process payments, as well as record receipts for services and sales departments
Collect, sort and distribute daily mail, messages, and courier deliveries in a timely manner
Track walk-in traffic and provide leads to the sales team when appropriate
Manage information and resources by accurately updating corporate databases
Technical Skills & Requirements
2 years of customer service experience and previous experience as a receptionist or an administrative assistant
Strong proficiency and experience using Microsoft Office applications (Word, Excel, Outlook, PowerPoint) in order to develop and maintain various documents, spreadsheets, and databases
Previous experience operating a switchboard is an asset
Logistical Requirements
Location: Dueck Richmond (12100 Featherstone Way, Richmond, BC)
Schedule: Part-time, Monday to Thursday: 4:00 PM to 8:00 PM and Sunday: 10 AM to 5 PM
Professional attire required (business casual dress code)
Join our Team
There is no time like the present—we encourage all qualified candidates to apply by submitting a cover letter and resume. We thank you in advance for your application. Only those considered for the position will be contacted for an interview.
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Employment type
Part-Time

Work arrangement
No