Sweet shop management

Company Description Biharilal is a traditional sweet shop known for offering a variety of fresh, high-quality sweets and snacks to local customers and visitors. The shop focuses on consistent taste, hygiene, and friendly service, aiming to be a trusted destination for everyday purchases and special occasions. Biharilal values reliability, honesty, and attention to detail in its team members. The workplace offers hands-on experience in retail and food service and encourages a collaborative approach to serving customers.
Role Description The Sweet Shop Management role at Biharilal is a full-time, on-site position based in Siwan Sadar. The role involves overseeing daily shop operations, including opening and closing procedures, supervising staff, and ensuring that all products are presented attractively and kept fresh. Responsibilities include managing inventory, coordinating with suppliers, monitoring stock levels, and minimizing wastage. The manager will handle customer service, resolve issues, manage billing and cash handling, and ensure cleanliness and hygiene in accordance with food safety standards. The role also includes basic record-keeping, supporting simple promotional activities, and maintaining a smooth, efficient and welcoming shop environment.
Qualifications
Experience in retail, food service, or shop management, with the ability to oversee daily operations and staff.
Strong customer service skills, including clear communication, patience, and a courteous approach to all customers.
Basic numeracy and cash-handling skills, with attention to accuracy in billing and record-keeping.
Ability to maintain hygiene and cleanliness standards and follow food safety practices.
Good organizational and time-management skills, including inventory monitoring and supplier coordination.
Willingness to work full-time on-site in Siwan Sadar, including weekends and peak festival periods as needed.
Prior experience in a sweet shop or similar environment is an advantage but not mandatory.
Minimum secondary school education; higher education in business, hospitality, or related fields is a plus.

Work arrangement
No