Senior Business Analyst

Location Name: Pune Corporate Office - Mantri
Job Purpose
We are seeking an experienced Business Analyst (Techno-Functional) with 5-6 years of relevant experience in the NBFC or Banking domain. The candidate must have strong functional knowledge of Loan Management System (LMS), along with a good understanding of Oracle Database, SQL, and PL/SQL. Knowledge of Loan Origination System (LOS) and Collections & Recovery processes will be considered an added advantage.
The candidate will act as a bridge between Business, Operations, Product, and Technology teams and will support requirement gathering, functional analysis, solution documentation, impact assessment, testing, implementation, and post-production stabilization.
Duties And Responsibilities
Key Responsibilities
Business Analysis & Requirement Management
Gather, analyze, validate, and document business requirements from relevant stakeholders.
Understand existing business processes, application workflows, and integration dependencies.
Prepare BRDs, FRDs, user stories, acceptance criteria, use cases, process flows, functional specifications, and data mapping documents.
Translate business requirements into clear and implementable functional specifications.
Conduct requirement walkthroughs with Business, Development, QA, Database, Integration, and Vendor teams.
Identify functional gaps, assumptions, risks, dependencies, and system limitations.
Perform functional and system impact analysis and maintain requirement traceability.
LMS Domain Expertise
Customer and loan account creation, loan booking, and boarding.
Loan disbursement and repayment schedule generation.
EMI and non-EMI payment processing, interest calculation, and installment management.
Charges, penalties, waivers, refunds, part-payment, prepayment, foreclosure, and closure.
Loan restructuring, rescheduling, customer servicing, and delinquency handling.
Loan reconciliation, accounting impacts, and integration with upstream and downstream systems.
Techno-Functional Coordination
Work with Development teams to convert functional requirements into technical solutions.
Provide functional clarifications during development and testing.
Review solution designs, data mappings, and interface specifications.
Understand application data flows and database-level impacts.
Coordinate with Database, Integration, API, Infrastructure, and Vendor teams.
Support defect analysis, production issue investigation, root-cause analysis, and resolution validation.
Oracle Database Understanding
Relational database concepts, tables, views, keys, relationships, and data models.
SQL queries, joins, subqueries, aggregate functions, and analytical functions.
Working understanding of stored procedures, functions, packages, triggers, and PL/SQL fundamentals.
Data extraction, validation, reconciliation, and production issue analysis using database records.
API & Integration Understanding
Understand REST APIs and web-service integrations.
Review JSON and XML request and response payloads.
Prepare and validate source-to-target mappings, field validations, and transformation rules.
Understand response codes, error handling, and upstream/downstream dependencies.
Support interface testing, reconciliation, API contract reviews, and solution discussions.
Testing, UAT & Production Support
Prepare and review SIT and UAT scenarios and test cases.
Ensure coverage of positive, negative, boundary, and exception scenarios.
Coordinate UAT, defect analysis, fix validation, retesting, and closure.
Maintain traceability between requirements, test cases, and defects.|
Support production deployment, sanity validation, monitoring, and stabilization.
Stakeholder Coordination
Coordinate with Business, Operations, Product, Risk, Compliance, Finance, Technology, and Vendor teams.
Facilitate requirement workshops and solution discussions.
Communicate status, risks, dependencies, and open points.
Follow up on pending clarifications, defects, approvals, and sign-offs.
Manage assigned priorities and escalate critical risks through appropriate channels.
Required Qualifications And Experience
5-6 years of experience as a Business Analyst or Techno-Functional Analyst.
Relevant working experience in the NBFC or Banking domain.
Strong functional understanding of Loan Management System.
Good understanding of Oracle Database with working knowledge of SQL and PL/SQL.
Experience in requirement gathering, documentation, functional solutioning, and impact analysis.
Good understanding of SIT, UAT, defect management, release support, and production support.
Strong analytical, problem-solving, communication, and stakeholder-coordination skills.
Good-to-Have Skills
Knowledge of LOS processes, including customer onboarding, KYC/CKYC, loan application processing, credit assessment, approval workflows, and LOS-to-LMS integration.
Knowledge of Collections processes, including DPD and bucket management, allocation, tele-calling, field collections, dunning, promise-to-pay, settlement, agency management, recovery, and collection MIS.
Exposure to digital lending platforms, Agile/Scrum delivery, RBI guidelines, and enterprise lending solutions.

Work arrangement
No