Regional Training Manager

Company Description Rupeek is India’s leading asset-backed, digital lending fintech platform focused on making credit accessible in a fair and convenient way. The company is pioneering gold-backed financial products to help monetize India’s $2 trillion worth of gold using state-of-the-art technology and an automated, asset-light supply chain. Through partnerships with major banks and financial institutions, Rupeek delivers low-risk, low-touch, and friction-free gold loan experiences. Founded in 2015 and headquartered in Bangalore, Rupeek now operates in over 60 cities across India and has served more than 500,000 customers. The company is backed by prominent investors including Sequoia Capital, Accel Partners, Bertelsmann, and GGV Capital.
Role Description The Regional Training Manager is a full-time, on-site role based in Mumbai. This role is responsible for designing, delivering, and evaluating training programs for regional teams, including sales, operations, and customer-facing staff, to ensure consistent performance and adherence to Rupeek’s processes and compliance standards. The Regional Training Manager will conduct classroom and on-the-job training, develop learning materials and SOPs, and use data and feedback to refine training content. The role includes collaborating with business leaders to identify skill gaps, supporting new initiatives and product launches through targeted training, and maintaining training reports and documentation. The Regional Training Manager will also coach and mentor team members, promote a culture of continuous learning, and ensure alignment with Rupeek’s customer-centric values.
Qualifications
Experience in training design and delivery, including facilitation of classroom and on-the-job learning for sales and operations teams.
Strong skills in curriculum development, content creation, and documentation of processes, SOPs, and training materials.
Ability to analyze performance data, assess skill gaps, and use insights to improve training programs and outcomes.
Excellent communication, presentation, and interpersonal skills, with the ability to influence and engage diverse teams.
Proven experience in regional or multi-location training management, preferably in fintech, financial services, or related industries.
Strong organizational and time management abilities, with attention to detail and a focus on execution.
Bachelor’s degree in Business, HR, Education, or a related field; advanced certifications in training, L&D, or coaching are an advantage.
Comfort with technology-enabled training tools and learning platforms; proficiency in MS Office (PowerPoint, Excel, Word) is expected.
Willingness to travel within the region as required to support training needs and business priorities.

Work arrangement
No