Facility Manager

Job Type:
Full time
Exempt/Non Exempt:
Salary
Job Description:
Position Schedule / Shift: Service center hours are Monday–Friday, 7:30 a.m.–6:00 p.m., and Saturday, 8:00 a.m.–4:00 p.m. Schedule and shift assignments will depend on the technician position and level.
Position Summary:
As a Facility Manager, you’ll oversee the daily operations, financial performance, and customer experience of the automotive service facility. This role is responsible for leading and developing team members, managing workflow and shop efficiency, meeting operational and financial goals, and ensuring high standards of service quality and safety. The Facility Manager drives business performance through effective leadership, employee development, customer satisfaction, and operational excellence.
Key Responsibilities:
Oversee daily shop operations, including financial performance, payroll, expenses, inventory, scheduling, and shop efficiency.
Monitor sales, profit and loss, and key performance metrics; implement action plans to achieve productivity, revenue, and profitability goals.
Lead, develop, and supervise all Car Care/Car Care Plus team members through hiring, coaching, performance management, training, and recognition.
Partner with Area and Regional leadership on staffing, compensation, promotions, disciplinary actions, and other employment decisions.
Ensure adequate staffing and operational support to meet customer service and repair demands.
Deliver a high level of customer satisfaction by resolving concerns, identifying customer needs, and promoting services across business lines.
Maintain a safe, compliant workplace by enforcing safety standards, investigating incidents, and implementing corrective actions.
Qualifications:
Required
High school diploma, GED, and/or equivalent experience required
Valid driver's license required.
Two or more years of experience working with automotive or truck systems, including supervisory, management, and project management responsibilities.
Strong business and financial acumen, with the ability to analyze data, identify opportunities and risks, and make sound business decisions.
Proven leadership skills with the ability to build effective teams, develop partnerships, and drive results.
Strong communication and interpersonal skills, with the ability to work effectively with employees, customers, peers, and leadership.
Results-oriented and able to perform effectively in a fast-paced environment while managing competing priorities and challenging situations.
Preferred
Bachelor’s Degree preferred.
Work Environment:
This position involves sitting, standing, walking, and normal physical mobility, including reaching, grabbing, lifting, and carrying typical office equipment (averaging up to approximately 80 pounds in weight).
Frequent standing and walking.
Normal or corrected hearing to the level of ability to receive detailed information orally and to accurately understand normal conversations, both in person and on the telephone.
Ability to work effectively in a busy environment, interacting with people and dealing with difficult situations
Compensation & Benefits Overview:
ACG complies with all applicable state and local laws regarding required benefits (including PTO, paid sick leave, etc.).
Compensation
Facility Managers will earn a competitive salary of $65,000 - $90,000+ annually with monthly bonus potential based on performance.
Benefits
At ACG, we offer a comprehensive and flexible benefits package designed to support your health, financial well-being, and professional growth.
Health & Wellness
Medical plans with multiple coverage options, including HSA eligibility.
Prescription drug coverage.
Dental and vision benefits.
Employee Assistance Program (confidential support services).
Financial Protection & Insurance
Company-paid basic life insurance.
Optional supplemental life insurance and dependent coverage.
Short-term and long-term disability coverage.
Critical illness, accident, and pet insurance options.
Retirement & Savings
401(k) plan to support long-term financial goals.
3% automatic deferral upon eligibility; may contribute 1% to 50% of eligible earnings, either pre or post tax.
Company match of 50% paid on employee contributions up to 6% of pay, payable to employees following the end of the year; immediate vesting.
Additional company contribution of 4% of pay each pay day into your account; 100% vested after three (3) years of service.
Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options.
Time Off & Leave
Paid Time Off (PTO): Accrual-based, increases with tenure, eligible at 90 days of employment.
Full-time new employees will receive up to 12 PTO days annually; accrual based on start date and may include additional PTO based on role and/or state & local requirements.