Patient Resource Coordinator - Care Management

This is a Fully Remote Job
About Our Client:
The organization operates within the healthcare sector, focusing on patient care and discharge processes. It addresses the challenge of coordinating effective patient transitions from healthcare facilities to community resources, emphasizing teamwork, respect, compassion, and efficient resource use. The organization supports care management teams remotely to improve patient outcomes.
About the Opportunity:
The PATIENT RESOURCE COORDINATOR - CARE MANAGEMENT is responsible for supporting the transition plans developed by Care Management staff for patients discharging from healthcare facilities. The role involves maintaining communication about community resource changes, assisting patients with flexible service needs, and managing important Medicare communications. This position provides essential administrative and data entry support that ensures accurate patient information and compliance with privacy regulations.
Responsibilities:
Coordinate patient discharge transition plans with Care Management teams
Provide updates on community resource changes to relevant teams
Assist patients with service items, such as phone setup
Manage and provide Medicare patients with required communications
Support Care Management and potentially other departmental teams
Enter, update, and maintain accurate patient data in designated systems
Ensure compliance with HIPAA and data accuracy standards
Requirements:
BS/BA degree or equivalent experience; preference for Behavioral Science degree for Unity team
Minimum one year experience in case management, discharge planning, or care coordination within community mental health, primary care, or healthcare environments
Strong organizational and time management skills
Knowledge of community resources and social service delivery systems
Effective oral and written communication skills for interaction with patients, support persons, physicians, and staff
Ability to build relationships and foster team communication
Proficiency in Microsoft programs and data management
Ability to initiate coordination and develop new referral pathways
No licensure required; Registered Behavioral Social Worker (RBSW) preferred for Unity staff
Pay Range and Compensation Package:
USD 28.47 - USD 40.71 per hour
Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.
Note:
TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.

Work arrangement
Yes