Senior Producer, Merchandise

This is a Fully Remote Job
About Our Client:
CNC Agency is an experiential marketing agency focused on creating physical brand experiences that connect with people. The organization combines strategy, creativity, production, and cultural insight to develop experiences, stories, and products that help brands grow by prioritizing human-centered design.
About the Opportunity:
The SENIOR PRODUCER, MERCHANDISE leads the development and execution of impactful physical brand experiences, with a focus on expanding the Merch division. This role bridges experiential production, creative execution, client partnership, and operations, managing projects from concept to delivery. The position contributes to a range of experiential programs including activations, gifting, mailers, and influencer campaigns, while building systems and processes to support growth in merchandise offerings.
Responsibilities:
Lead production of kits, mailers, gifting programs, product drops, and unboxing experiences from brief to final execution.
Manage full production cycle including sourcing, fabrication, quality control, packing, and fulfillment.
Oversee multiple programs simultaneously, identifying and resolving risks proactively.
Source, brief, and negotiate with fabricators, printers, fulfillment, and logistics partners.
Maintain a reliable network of production and fulfillment vendors.
Serve as primary client contact, facilitating meetings, presentations, and approvals.
Set and manage expectations regarding scope, timeline, and budget; identify opportunities for account growth.
Manage project budgets through scoping to final reconciliation, focusing on profitability.
Support proposals, pitches, and new business efforts as needed.
Develop and improve standard operating procedures, templates, and workflows for efficient program execution.
Mentor junior staff and stay informed on trends in packaging, materials, and experiential production.
Requirements:
Minimum 5 years experience in experiential production, merchandising, kits production, or related fields.
Proven ability to lead complex physical production projects from concept to completion.
Strong expertise with kits, mailers, gifting, influencer sends, fulfillment, packaging, shipping, and logistics.
Deep understanding of production processes including sourcing, fabrication, printing, packaging, assembly, warehousing, fulfillment, and logistics.
Experience managing vendors and negotiating costs, timelines, and production requirements.
Strong budgeting and estimating skills with focus on project economics and profitability.
Experience creating or enhancing production systems, SOPs, workflows, and operational processes.
Established network of production, fabrication, sourcing, fulfillment, and logistics partners is advantageous.
Ability to manage multiple complex projects and deadlines with attention to detail.
Comfortable collaborating with creative teams to execute ambitious ideas.
Highly organized, resourceful, solutions-oriented, and able to work calmly under pressure.
Strong communication skills for effective interaction with internal teams and senior clients.
Experience working in fast-paced, entrepreneurial agency environments.
Pay Range and Compensation Package:
The salary range for this role is $115,000.00 to $145,000.00, dependent on experience, skills, location, and internal equity.
Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.
Note:
TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.

Work arrangement
Yes