Sales officer credit card

Company Description HDFC Bank is India’s largest private sector bank, serving over 92 million customers with a comprehensive portfolio of financial products and services. With thousands of branches and ATMs across cities and towns, the bank offers strong nationwide reach and accessibility. Founded in 1995 with the mission to be a “World-class Indian Bank,” HDFC Bank has grown into a leading player across retail, corporate, and digital banking. The merger with HDFC Ltd has further strengthened its capabilities in housing finance, enabling integrated home loan and banking solutions. The bank is also committed to social responsibility through its Parivartan initiative, driving impact in education, healthcare, skills training, and sustainable livelihoods.
Role Description The Sales Officer – Credit Card role is a full-time, on-site position based in New Delhi. The role involves identifying and approaching potential customers, explaining credit card features and benefits, and completing application processes in line with bank policies. Responsibilities include managing leads from various channels, conducting follow-ups, and achieving assigned sales targets while maintaining high service standards. The Sales Officer will coordinate with branch staff and sales partners to drive credit card acquisitions, ensure accurate documentation, and adhere to regulatory and internal compliance requirements. The role also includes resolving basic customer queries, providing post-sales support, and sharing market feedback to help improve products and processes.
Qualifications
Strong Customer Service and Communication skills to engage with diverse customers and address queries effectively.
Experience in Lead Generation and Sales Operations to manage pipelines, track conversions, and meet credit card sales targets.
Exposure to Channel Sales, including working with branches, direct sales teams, and external partners.
Ability to build relationships, negotiate, and present product features clearly in a fast-paced sales environment.
Minimum educational qualification: Higher secondary (12th standard) or graduate degree; prior experience in retail banking or financial services sales is an advantage.
Comfort with basic digital tools and mobile/online applications used in sales and customer onboarding.
High level of integrity, adherence to compliance guidelines, and willingness to work flexible hours as per business needs.

Work arrangement
No