Academic Counselor - WFH

Company Description BrightCHAMPS is a global edtech platform focused on bridging the gap between traditional education and the real-world skills children need to succeed. The company offers expert-designed courses in Coding, Financial Literacy, Math, Robotics, AI, Communication, and more, and delivers over 200,000 live classes each month across 30+ countries. Backed by $63M in funding and valued at $650M, BrightCHAMPS has earned multiple “Startup of the Year” and “CEO of the Year” awards, reflecting strong trust from parents, educators, and learners worldwide. The organization promotes a collaborative, impact-driven culture where educators and innovators work together to inspire young minds. Its vision is to become the world’s most trusted education platform, making transformative learning accessible to children everywhere and equipping them with skills for a brighter future.
Role Description The Academic Counselor – WFH will support learners and families by guiding them through BrightCHAMPS programs and helping them make informed academic and skill-building choices. This full-time remote role involves conducting virtual counseling sessions, understanding students’ interests and strengths, and recommending suitable courses and learning paths. The counselor will maintain regular follow-ups to track progress, address concerns, and ensure positive learning experiences. Day-to-day responsibilities include responding to inquiries, providing clear information about curricula and outcomes, collaborating with instructors and internal teams, and maintaining accurate records of interactions and student profiles. The role also requires using online tools and communication platforms to manage appointments, share resources, and contribute to continuous improvement of student support services.
Qualifications
Candidates should possess strong skills in Student Counseling and Academic Advising to guide learners effectively through their educational journeys.
Candidates should possess excellent Communication skills to interact clearly and empathetically with students, parents, and internal teams.
Candidates should possess experience in Career Counseling and Education to align learning paths with future goals and real-world skill requirements.
Candidates should possess proficiency in using digital tools, CRM or student management systems, and online communication platforms for remote counseling.
Relevant qualifications such as a bachelor’s degree in Education, Psychology, Counseling, or a related field are preferred.
Demonstrated ability to work independently in a remote setup, manage time effectively, and handle multiple cases with attention to detail is beneficial.
Prior experience in edtech, academic advising, or student support roles, along with a passion for children’s holistic development, is an advantage.

Work arrangement
Yes