Chief Communications Officer

Chief Communications Officer (CCO)
1. Position Overview
The Chief Communications Officer (CCO) is responsible for the overall corporate communications strategy, corporate reputation management, media relations, internal communications, executive communications, public relations and stakeholder communications.
This position develops and executes the corporate global communications plan to ensure corporate brand positioning, strategic direction and core messaging are consistent across channels, geographies and stakeholders. The chief communications officer enhances corporate credibility, brand influence and public recognition through effective internal and external communication, media management, crisis response and reputation building, and provides strategic communications support to the CEO, board of directors and senior management.
2. Main responsibilities
1. Corporate communication strategy
Develop overall corporate communication strategy and mid- to long-term communication plans.
Ensure communication objectives are consistent with corporate strategy, brand positioning and commercial objectives.
Establish a unified corporate information system, communication standards and management mechanisms.
Adjust communication strategies according to market environment, industry changes and corporate development stages.
2. Corporate brand and reputation management
Coordinate corporate brand communication, corporate image and public reputation building.
Establish a corporate reputation monitoring, evaluation and continuous improvement mechanism.
Ensure that the company's external communication information is accurate, consistent and consistent with brand positioning.
Identify risks that could impact your business's reputation and develop a response plan.
3. Media relations and public relations
Establish and maintain relationships with news media, industry media and major communications platforms.
Coordinate press releases, media interviews, press releases and corporate public statements.
Develop media communication strategies to increase corporate exposure in key markets and industries.
Supervise the quality of media reporting, changes in public opinion and communication effects.
4. Executive communications and leadership communication
Develop executive communications strategies for CEOs, presidents and other senior executives.
Responsible for the planning of executive speeches, public statements, interview materials and important speeches.
Support corporate leadership in attending industry conferences, forums and important public events.
Ensure that executives’ external expressions are consistent with corporate strategy and core messages.
5. Internal communication and employee communication
Develop internal corporate communications strategy and employee information dissemination plan.
Support internal communication for corporate strategy release, organizational adjustments, major projects and cultural construction.
Establish effective information communication channels between management and employees.
Evaluate internal communication coverage, employee understanding and communication effectiveness.
6. Crisis communication and reputation risk management
Establish a corporate crisis communication plan and emergency response mechanism.
Coordinate the communication of emergencies, negative news, public opinion crises and major controversies.
Coordinate with legal, compliance, human resources and business departments to formulate a unified response plan.
Oversee crisis information release, media response and subsequent reputation restoration work.
7. Stakeholder communication
Develop communications strategies for customers, partners, employees, investors and other stakeholders.
Support enterprises to communicate with government agencies, industry organizations and social groups.
Ensure that different stakeholders receive accurate and appropriate information in a timely manner.
Promote long-term trust relationships and corporate credibility.
8. Content strategy and communication channel management
Develop corporate content strategy and core messaging framework.
Coordinate corporate website, news center, social media and other communication channels.
Oversee the quality of corporate press releases, feature content, management perspectives and brand materials.
Promote digital communication, content innovation and multi-channel communication collaboration.
9. Public affairs and industry communication
Coordinate public affairs and related policy communication work according to enterprise needs.
Maintain communication relationships with industry associations, professional organizations and relevant external agencies.
Support enterprises to participate in industry conferences, public forums and important social activities.
Work with legal, compliance and government affairs teams to ensure relevant communications activities comply with regulations.
10. Global Communication and Regional Coordination
Develop global communication standards and cross-regional communication plans.
Coordinate communications teams and external communications agencies across different countries and regions.
Develop localized communication plans based on local culture, language and market environment.
Ensure consistency of globally disseminated messages and effectiveness of regional execution.
11. Communications Team and Supplier Management
Build corporate communications, media relations, internal communications and public relations teams.
Responsible for team talent development, performance management and professional capacity building.
Manage public relations agencies, media facilitators and external communications consultants.
Develop communications budget, supplier evaluation criteria and resource allocation plan.
12. Communication performance and high-level decision support
Establish a corporate communication performance evaluation and data analysis system.
Regularly report communication results and reputational risks to the CEO, Board of Directors and senior management.
Analyze media exposure, public awareness, information reach and communication effects.
Provide communication suggestions for major corporate decisions, organizational changes and strategic releases.
3. Job requirements
Bachelor degree or above in journalism, public relations, marketing, business administration, international relations or related majors.
Experience in corporate communications, public relations, brand communications or media relations management.
Applicants with communication management experience in large enterprises, group companies or multinational enterprises will be given priority.
Familiar with corporate communication strategy, media management, crisis communication and reputation management.
Ability to write executive speeches, press releases, public statements and strategic communication materials.
Experience in handling sensitive information, negative public opinion and major public communication events.
Familiar with digital communication, social media, content management and communication effect analysis.
Possess cross-departmental, cross-regional and cross-cultural communication and coordination skills.
Have excellent writing, expression, judgment and crisis management skills.
Experience in communications teams, external PR agencies and communications budget management.
Ability to communicate effectively with CEO, Board of Directors and other senior management.
English and other international business language skills are preferred.
Master's degree in communication, public relations or business administration, and related professional certifications are preferred.

Work arrangement
Yes