Digital Handyman | AI, Platforms & Digital Operations

Digital Handyman | AI, Platforms & Digital Operations
Cruva · Full-time · Remote from Brazil
R10,000–R15,000 per month, depending on experience, plus performance bonuses
Cruva is a U.S. technology company building a SaaS platform within the creator economy and social commerce ecosystem, helping creators, agencies and brands work and grow together.
We’re hiring a resourceful, technically capable Digital Handyman: someone who understands technology, learns platforms quickly and can get hands-on across AI, automation, client accounts and digital content.
You will work with our international team, supporting the U.S. market, and can be based remotely in Brazil, where we also have a local team.
We offer a strong salary and expect exceptional English, practical technical ability and the initiative to take problems through to a working solution.
Excellent English is non-negotiable
You must speak, understand, read and write fluently in English and Portuguese. You will work directly with international colleagues and brands, explain technical concepts, troubleshoot problems and discuss workflows confidently in English.
How you learned English does not matter. Clear pronunciation, accurate language use and strong comprehension are essential. Your English will be assessed during the interview process, including directly by the hiring lead. Intermediate English is not sufficient.
What you will own
Work across our social media teams, internal operations and brand accounts, helping people get more value from technology.
You will:
Help brands set up, manage and optimise their Cruva accounts, making effective use of the platform’s relevant features.
Understand each brand’s objectives, identify underused capabilities and turn them into practical workflows.
Build and improve workflows for clients and our internal teams, reducing repetitive work and connecting tools.
Use AI to improve research, content production, account management and day-to-day operations.
Set up and troubleshoot integrations, including MCP connections (Model Context Protocol) and other automation tools.
Support social media teams with publishing tools, platform setup, troubleshooting and digital execution.
Handle straightforward graphic design and video editing tasks when needed.
Document processes, explain solutions clearly and help colleagues and clients use tools confidently.
Test your work, resolve issues and implement feedback precisely.
What we expect
Strong general technology skills and the ability to learn unfamiliar software quickly.
Practical experience using AI and building workflows that solve real problems.
An understanding of integrations, MCPs and how platforms exchange information.
A working understanding of paid media, social media platforms and digital marketing, including how they support business objectives.
Basic graphic design and video editing skills, with sound judgment about quality.
Strong organisation, clear communication and reliable follow-through across multiple tasks and accounts.
The ability to troubleshoot independently, research solutions and recognise when specialist support is needed.
Confidence working directly with brands and explaining technical ideas in plain English.
“Digital Handyman” means broad practical capability backed by real execution. You do not need to be a specialist in every discipline, but you must be able to understand a problem, choose suitable tools and deliver a reliable result.
We need someone who gets involved, takes ownership and finishes the job.
Compensation and success
R10,000–R15,000 per month, depending on demonstrated experience and ability, plus performance bonuses linked to agreed targets.
Success means brands using Cruva more effectively, reliable workflows, less manual work, faster problem resolution and consistently strong support for our internal teams.
Three-stage interview process
English assessment: A conversation to assess your spoken English, comprehension and ability to communicate clearly.
Hiring manager interview: A discussion with the person who leads this function and whom you will report to, covering your technical experience, problem-solving ability and approach to the role.
Final interview: Final questions from both sides and confirmation of expectations.
Come prepared—even for a quick introductory call. Research Cruva, understand what our platform does and read the job description carefully. If you join a call without a basic understanding of the platform or the role, we will end the call immediately and will not proceed with your application.

Work arrangement
Yes