Chief Product Officer

Chief Product Officer
About the Role
The Chief Product Officer (CPO) will lead the company’s product vision, strategy, and execution, ensuring that products meet customer needs and support the company’s long-term growth. This executive will work closely with the CEO, senior leadership, and cross-functional teams to identify market opportunities, set product priorities, and deliver valuable, high-quality experiences.
This role combines product strategy, product management, customer insight, product design, and execution. The CPO will build scalable product processes, strengthen the company’s product capabilities, and translate business objectives and customer needs into clear roadmaps and measurable outcomes.
The ideal candidate brings extensive product leadership experience, strong commercial judgment, and a track record of taking products from strategy through delivery and growth. This leader must be able to make sound decisions in complex environments, build effective teams, and hold the organization accountable for delivering meaningful customer and business outcomes.
What You’ll Do
1. Product Vision and Strategic Alignment
Define and communicate a compelling product vision and strategy aligned with the company’s business objectives.
Translate company priorities into product goals, roadmaps, and measurable outcomes.
Identify market trends, customer needs, and emerging opportunities that can inform product direction.
Work with executive leadership to review priorities and adapt the product strategy as business conditions evolve.
2. Product Roadmap and Portfolio Management
Lead the development and ongoing management of product roadmaps across the company’s product portfolio.
Prioritize initiatives based on customer value, strategic fit, business impact, risk, and available resources.
Balance near-term delivery commitments with longer-term product investments.
Establish clear decision-making processes for evaluating and sequencing product opportunities.
3. Customer, Market, and Competitive Insight
Build a deep understanding of customers, users, markets, and competitive dynamics.
Use customer research, feedback, product data, and market analysis to identify unmet needs and areas for improvement.
Establish practices for incorporating customer insight throughout product discovery and development.
Share relevant market and customer findings with executive leadership and product teams.
4. Product Discovery and Development
Oversee product discovery and development from opportunity identification through launch and iteration.
Ensure product requirements are grounded in customer problems, business objectives, and technical feasibility.
Partner with Engineering, Design, Marketing, Sales, and Operations to deliver effective products.
Establish clear product development practices, decision points, and measures of success.
5. Product Performance and Business Outcomes
Define and monitor product performance metrics, including adoption, engagement, retention, customer satisfaction, and financial contribution as appropriate.
Review product results against goals and use findings to guide improvements and investment decisions.
Assess the business impact of product launches, feature changes, pricing decisions, and portfolio adjustments.
Promote data-informed product decisions while applying sound judgment where evidence is incomplete.
6. Product Design and Customer Experience
Champion clear, useful, and consistent customer experiences across products and key user journeys.
Partner with Design and Research teams to incorporate usability, accessibility, and customer feedback into product decisions.
Establish quality expectations for product experiences and support continuous improvement.
Ensure product decisions consider the needs of relevant customer segments and use cases.
7. Product Operations and Processes
Establish scalable processes for product planning, prioritization, discovery, development, and launch.
Improve coordination and visibility across product teams and cross-functional partners.
Implement appropriate tools, documentation, and review practices to support effective product work.
Clarify roles, responsibilities, and decision rights across the product organization.
8. Executive Partnership and Team Leadership
Present product strategy, roadmaps, performance updates, and investment recommendations to executive leadership.
Partner with department heads to align product plans with business, customer, and operational priorities.
Build, lead, and develop product management, design, and research teams, as appropriate to the organization.
Mentor product leaders and establish a culture of customer focus, accountability, collaboration, and continuous learning.
Qualifications
Extensive professional experience in product management, product strategy, product development, or a related function, with significant management and executive leadership experience.
Proven ability to define product vision and strategy and translate them into roadmaps and measurable business outcomes.
Demonstrated experience leading product development across multiple teams, products, or stages of growth.
Strong understanding of customer research, product discovery, prioritization, and product lifecycle management.
Experience using qualitative and quantitative data to evaluate product performance and guide decisions.
Ability to assess market opportunities, competitive dynamics, customer needs, and business trade-offs.
Demonstrated ability to partner effectively with Engineering, Design, Marketing, Sales, Operations, and executive leadership.
Experience building product organizations, developing product leaders, and establishing scalable ways of working.
Strong analytical, strategic, and problem-solving skills, with sound commercial judgment.
Excellent communication and presentation skills, including the ability to explain product decisions, priorities, and trade-offs to diverse audiences.
Ability to exercise independent judgment, manage competing priorities, and maintain accountability for product quality and business outcomes.
Bachelor’s degree in a relevant field preferred; an advanced degree or other relevant professional qualification is an advantage.
Why Join Us
Product Direction: Shape the product vision and strategy that guide the company’s future.
Customer Impact: Help turn customer needs into useful, high-quality product experiences.
Business Growth: Connect product decisions with adoption, retention, revenue, and sustainable growth.
Build for Scale: Establish product teams and processes that support the organization’s development.
Executive Partnership: Work closely with senior leadership to turn market and customer insight into product priorities.
Compensation Range
Base Salary: To be determined based on experience, qualifications, location, and the overall compensation structure.
Additional compensation may include performance-based annual incentives, executive bonus opportunities, and/or equity-based compensation, depending on the role’s scope and the company’s compensation policies.
Benefits
Medical, Dental & Vision Insurance
401(k) Retirement Plan
Paid Time Off (PTO)
Professional Training & Development
Leadership Development Opportunities
Wellness Resources

Work arrangement
Yes