Sales Coordinator

Company Description OT Furniture designs and delivers workspace solutions that prioritize how people feel, not just how spaces look. The company offers loose furniture, carpets, and lighting that help organizations create inspiring, comfortable, and functional workplaces. Rather than simply supplying products, OT Furniture partners with clients to shape environments that reflect their brand identity and team values. The focus is on quality, meaningful design, and personalized service that support collaboration, creativity, and productivity. Applicants joining OT Furniture will contribute to creating spaces that truly work for the people who use them every day.
Role Description The Sales Coordinator role at OT Furniture is a full-time, on-site position based in Gurugram. The Sales Coordinator will support the sales team with day-to-day activities, including managing inquiries, preparing quotations, tracking orders, and coordinating delivery schedules with operations. This role involves maintaining accurate sales records, updating CRM or internal systems, and ensuring timely follow-up with clients and prospects. The Sales Coordinator will communicate regularly with customers to provide product information, address questions, and support a smooth pre- and post-sales experience. Collaboration with design, logistics, and finance teams is key to ensuring projects run efficiently and client expectations are met.
Qualifications
Strong skills in Sales Coordination and Sales Operations to manage inquiries, orders, and documentation efficiently.
Proficiency in Sales activities, including basic lead follow-up, quotation support, and assisting with proposals.
Excellent Customer Service and Communication skills to handle client interactions professionally and build lasting relationships.
Ability to work on-site in Gurugram, collaborate with cross-functional teams, and manage multiple tasks with attention to detail.
Comfort with using CRM tools or sales tracking software; proficiency in MS Office (Excel, Word, PowerPoint) is preferred.
Relevant experience in sales support, coordination, or customer service, ideally within furniture, interiors, or related industries.
Diploma or bachelor’s degree in Business, Marketing, or a related field is beneficial.
Strong organizational skills, reliability, and a proactive approach to problem-solving and follow-through.

Work arrangement
No