Boutique Welcome Host (Fixed-term contract)

Within the boutique team, your main mission will be to deliver an exceptional first impression and create a welcoming environment for all visitors, while ensuring a seamless client experience and supporting the smooth execution of boutique operations.
In this context, you will be responsible for:
Welcoming clients and visitors with professionalism, warmth and a high level of hospitality, ensuring a memorable first impression
Acting as the first point of contact for the boutique and delivering a consistent client experience aligned with brand standards
Managing incoming calls, emails and client enquiries while ensuring timely responses and appropriate follow-up
Coordinating appointments, client arrivals and boutique traffic flow to ensure a seamless client journey
Supporting client allocation and ensuring visitors are attended to throughout their boutique experience
Supporting the collection and accuracy of client information within CRM systems and visitor tracking tools
Managing the boutique appointment calendar and supporting scheduling coordination for the boutique team
Monitoring daily boutique traffic and maintaining accurate records and reporting
Ensuring the boutique remains fully prepared and presented to the highest standards at all times
Managing hospitality materials and supporting inventory replenishment when required
Providing administrative support and contributing to the efficient running of the boutique
Supporting events, activations and peak business periods to ensure seamless execution
Minimum of 3 years of experience in hospitality, luxury retail, customer service, reception or a client-facing environment
Excellent interpersonal and communication skills
Strong customer service orientation with a high level of attention to detail
Professional, polished and confident presentation
Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment
Positive, proactive and solution-oriented mindset
Ability to work effectively within a collaborative team environment
Proficiency with Microsoft Office applications and CRM tools is an advantage
Fluent in Thai and English

Employment type
Contract

Work arrangement
No