Technical Project Manager

Key Responsibilities
1. Technical Project Deployment
Coordinate and execute new testing deployments across international markets.
Support the sourcing, activation, configuration, and management of Android devices and SIM cards.
Install, configure, and troubleshoot Eagletel's proprietary Android monitoring applications.
Verify MSISDN detection, SIM slot assignments, mobile network identification, and device configuration.
Ensure appropriate application permissions, background services, and data connectivity are correctly configured.
Validate real-time data transmission from testing devices to centralized reporting systems.
Perform functional testing and deployment acceptance checks before production activation.
Maintain accurate records of deployed devices, SIM cards, MSISDNs, mobile operators, and project configurations.
2. Daily Technical Operations & Monitoring
Monitor testing infrastructure across multiple countries and mobile networks.
Investigate disconnected devices, missing records, unexpected traffic changes, and technical incidents.
Coordinate remote troubleshooting with local field partners.
Manage SIM card rotations, replacements, and routine device maintenance.
Verify that device health monitoring and automated alerting systems are functioning correctly.
Identify operational risks and proactively implement corrective actions.
Maintain operational continuity and ensure testing infrastructure meets agreed service requirements.
Provide regular operational updates to the COO.
3. Application Testing & Traffic Analysis
Coordinate OTP testing activities across selected applications, operators, and markets.
Validate the execution of testing procedures and the completeness of captured results.
Correlate OTP initiation records with received SMS, Voice OTP, and OTT events.
Analyze delivery timestamps, latency, sender IDs, SMSC values, originating CLIs, and message content.
Identify unusual routing patterns, duplicated messages, content modifications, and potential A2P bypass cases.
Investigate discrepancies between expected and observed delivery behavior.
Distinguish between confirmed technical findings and cases requiring further investigation.
Prepare structured analytical findings and recommendations for clients.
4. Data Management, Reporting & Automation
Configure and maintain Google Sheets-based reporting environments for individual projects.
Work with real-time event logs, testing records, dashboards, and automated data exports.
Ensure consistent data structures, timestamp normalization, operator identification, and MSISDN mapping.
Investigate missing, duplicated, delayed, or inconsistent records.
Support reconciliation between Eagletel's monitoring data and client-provided traffic logs.
Prepare daily, weekly, and monthly operational and analytical reports.
Support reporting automation using Google Apps Script, APIs, and other relevant tools.
Collaborate with technical resources to improve data collection, processing, and reporting efficiency.
Maintain clear documentation of reporting configurations and procedures.
5. Local Partner & Field Operations Management
Coordinate local technical partners across multiple countries and time zones.
Provide instructions and technical support for probe installation, SIM activation, and device configuration.
Organize SIM rotation schedules and device maintenance activities.
Troubleshoot operational problems remotely and escalate unresolved issues.
Ensure local partners follow established testing and operational procedures.
Maintain deployment inventories, operational documentation, and partner communication records.
Support the onboarding and training of new local partners.
6. Project Coordination & Client Support
Support the COO in planning, coordinating, and executing assigned projects.
Track deployment schedules, testing milestones, operational issues, and deliverables.
Translate client requirements into practical testing procedures and reporting configurations.
Participate in technical discussions with clients and internal stakeholders.
Prepare clear operational updates, technical summaries, and client-facing reports.
Support the CEO on selected technical investigations, strategic initiatives, and new service deployments.
Ensure assigned projects are delivered accurately, efficiently, and on schedule.

Work arrangement
Yes