Inside Sales Specialist - Events

Company Description CottonCandyWala is a Bangalore-based food experiences startup that has been creating immersive event solutions for over two years. The company has delivered more than 2,000 social and corporate events, partnering with leading organizations such as Microsoft, LinkedIn, Google, Uber, and Mercedes-Benz, for gatherings ranging from a few hundred to tens of thousands of guests. Its core offerings include Robotic Cotton Candy carts, Gourmet Popcorn carts, and a curated portfolio of 10+ unique services designed to delight guests. CottonCandyWala also operates innovative Cotton Candy Vending Machines in malls across India, producing live cotton candy in over 100 designs using natural colors and flavors. With a growing franchise and venue partnership model, the company is rapidly expanding its footprint across India and actively seeks brand collaborations.
Role Description The Inside Sales Specialist – Events is a full-time, on-site role based in HSR Bengaluru. (Work from office - 5 days a week). This position focuses on handling inbound and outbound inquiries for social and corporate events, qualifying leads, and converting them into confirmed bookings. Day-to-day responsibilities include engaging prospects via phone, email, and messaging platforms, understanding their event needs, preparing proposals and quotations, and following up to close deals. The specialist will maintain accurate records in the sales CRM, coordinate with operations to ensure smooth event execution, and provide post-event follow-up to support repeat business and referrals. The role also involves nurturing long-term relationships with clients, gathering feedback to improve services, and supporting sales campaigns and promotional activities.
Qualifications
Candidates should possess strong Inside Sales and Lead Generation skills, with experience converting inquiries into confirmed business.
Candidates should possess excellent Customer Service and Customer Satisfaction skills, with a focus on building long-term client relationships.
Candidates should possess clear and confident Communication skills, including professional phone and email etiquette.
Candidates should possess basic proficiency in using CRM or sales tracking tools and Microsoft Office or Google Workspace.
Previous experience in events, hospitality, or F&B sales is beneficial.
Ability to work on-site in Bengaluru, manage multiple leads simultaneously, and meet sales targets.
Strong organizational skills, attention to detail, and a proactive, collaborative approach to work.
Relevant diploma or bachelor’s degree in business, marketing, hospitality, or a related field is preferred.

Work arrangement
No