Vehicle Return Agent

We are looking for help at the Airport to serve our valued customers. This opportunity in what we call a 'Return Agent' capacity will be for an ongoing casual role.
Casual ongoing role – Melbourne Airport based
Full training provided to help you achieve your goals & reach your potential
Supportive, friendly, and caring culture
Large, stable global organisation
Opportunity to grow and move internally within our business
About the Role
As a Rover/Return Agent you are the first point of contact at our operations. This position is responsible for greeting our customer upon their arrival at our rental location. In this position you will assist with the check-in of the renter’s vehicle and vehicle details.
What you’ll do
Great customer in a friendly manner and help expedite the rental car return process to help get customers on their way
Assess vehicle for any potential new damages and report it as per ABG’s vehicle damage procedure
Review returned vehicle gas levels and car kilometers while accurately inputting them into our hand held devices when needed
Clean and prepare vehicles as per company standards
What we’re looking for
Applicants must have a full and valid driver’s licence
This is a casual position that requires a minimum availability of 3-4 days per week
A customer-focused, collaborative and adaptable approach to work each day
Ability to follow procedures and adhere to company guidelines and standards
Benefits and Perks
Competitive Rate + loadings/overtime rates + performance Bonuses
Employee discounts on car rental across Avis Budget Group
Full training provided to help you achieve your goals & reach your potential
Wellbeing programme including discounted life insurance options + discounted health cover + superannuation options
Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing
About Avis Budget Group
We don't just rent cars. We're changing the way people move. Across our world-famous brands - Avis, Budget, Zipcar, and Apex - we're leading the way for the global mobility industry.
Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.
Melbourne Airport
Victoria
Australia