Senior Manager Special Events

Key Responsibilities
Event Strategy & Planning
Develop and execute event strategies aligned with business objectives and engagement goals.
Lead event conceptualization, planning, budgeting, and execution for large-scale national programs.
Define event objectives, success measures, audience strategy, and execution plans.
Drive innovation and continuously enhance participant experience across all events.
Partner with senior leaders and key stakeholders to deliver impactful business events.
End-to-End Event Execution
Lead complete event operations from planning through post-event review.
Act as the event lead during live events, managing program flow, stakeholder coordination, and issue resolution.
Oversee attendee registrations, delegate management, hospitality, logistics, seating plans, and communication.
Manage speaker coordination, rehearsals, agenda execution, and event production.
Ensure compliance with legal, health, safety, and security requirements.
MICE, Incentive Travel & Large-Scale Programs
Lead the planning and execution of domestic and international incentive trips.
Manage leadership conferences, recognition events, business meetings, launches, and large-format conventions.
Coordinate with destinations, hotels, tourism boards, airlines, DMCs, and travel partners.
Ensure seamless delivery of high-touch attendee experiences.
Digital & Hybrid Events
Drive execution of virtual and hybrid event programs.
Own event technology platforms for registration, streaming, analytics, surveys, and attendee engagement.
Leverage technology and digital tools to enhance event participation and experience.
Vendor & Partner Management
Identify, onboard, and manage event agencies, MICE partners, production houses, venues, and technology vendors.
Lead commercial negotiations and contract management.
Monitor vendor performance through defined service levels and quality metrics.
Build a strong partner ecosystem to support future event programs.
Budget & Commercial Management
Manage large event budgets and ensure effective utilization of resources.
Track event spend, optimize costs, and maximize ROI while maintaining quality standards.
Ensure compliance with procurement, finance, and governance policies.
Risk, Compliance & Governance
Develop contingency plans and manage operational risks for all events.
Ensure adherence to company policies, regulatory requirements, audit standards, and data privacy guidelines.
Maintain comprehensive documentation, approvals, and event records.
Team Leadership
Lead and coach event team members and partner resources.
Drive capability building, process standardization, and adoption of event best practices.
Act as both strategic planner and hands-on executor in a fast-paced environment.

Work arrangement
Hybrid