Executive - Travel Desk

Job Title: Executive - Travel Desk (Immediate Joiner)
Location: Tunga Aerospace Industries Plot No. 16A - R2, 2nd Street, One Hub, OMR, Punchanthirithi, Kunnapattu Village, Thiruporur, Chennai, Tamil Nadu - 603105.
**Please note this is a plant based role
Job Summary
The Travel Desk Executive is responsible for managing business travel arrangements for employees, including flight and train bookings, hotel reservations, ground transportation, and travel-related documentation. The role ensures smooth, cost-effective, and timely travel services in accordance with company policies.
Key Responsibilities
Manage domestic and international flight, train, and bus bookings.
Coordinate hotel reservations and accommodation for employees.
Arrange airport transfers, cab bookings, and local transportation.
Handle travel requests, approvals, cancellations, rescheduling, and refunds.
Coordinate with travel agencies, airlines, hotels, and transport vendors.
Maintain travel records, booking confirmations, invoices, and expense reports.
Ensure compliance with company travel policies and approved budgets.
Assist employees with travel itineraries and last-minute changes.
Verify travel bills and coordinate with the Finance Department for payments.
Provide timely support for travel-related queries and emergencies.
Prepare periodic reports on travel expenses and vendor performance.
Required Skills
Good communication and coordination skills.
Knowledge of airline, railway, hotel, and cab booking systems.
Proficiency in MS Excel, Word, and email communication.
Strong organizational and time-management skills.
Ability to handle multiple requests and urgent travel changes.
Vendor management and negotiation skills.
Attention to detail and customer-service orientation.
Qualifications and Experience
Graduate in any discipline; a travel and tourism qualification is an advantage.
1–3 years of experience in travel desk operations, administration, or corporate travel management.
Experience with online travel portals and corporate booking tools is preferred.
Key Performance Indicators (KPIs)
Timely completion of travel bookings.
Cost savings against approved travel budgets.
Accuracy of bookings and documentation.
Employee satisfaction with travel services.
Timely processing of cancellations, refunds, and travel invoices.
Working Conditions
Full-time position.
May require availability outside regular working hours to support urgent travel requests.
Preferred Candidate Profile
A proactive, service-oriented professional capable of managing end-to-end corporate travel arrangements while maintaining cost efficiency, accuracy, and employee satisfaction.

Work arrangement
No