Live opening · Posted 10 hours ago
Customer Service Officer
SikaAG · Pinkenba, QLD, Australia
JobBeeper subscribers received an alert for this role.
At a glance
The key details from the original listing.
CompanySikaAG
LocationPinkenba, QLD, Australia
Job typeFull-time
Work modeNo
Source
Smartrecruiters
ListedPosted 10 hours ago
About the role
Description supplied by the original job listing.
Answer and respond to inbound phone calls regarding resolving customer issues, delivery times, quotes, general/first level technical product information, samples, and other general enquiries.
Maintain internal email mailbox.
Order entry on SAP.
Process invoices and credits.
Customer support and enquiries .
Liaise with freight providers for delivery coordination.
Provide assistance to Sales and Logistics teams.
Previous experience within Customer Service/Call Centre or similar role highly desired.
Have a strong understanding of Customer Service principles.
Be self-motivated, quick leaner, with a can do attitude.
Have excellent interpersonal / communication skills and attention to detail.
Have excellent computer skills / administrative skills.
Employment type
Full-time
Work arrangement
No
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