Senior Assoc, UI/UX Business Analyst, Data Platform, Group Technology

Role Overview
As a UI/UX Business Analyst within the Data Platform team at DBS Bank, you will bridge business objectives, user needs, experience design, and technology delivery to create intuitive, user-centred solutions for enterprise data products and services. You will work closely with Product Owners, UI/UX designers, data scientists, engineers, developers, and business stakeholders to discover user problems, define experience and functional requirements, and shape accessible and valuable digital solutions.
You will partner with stakeholders to uncover and understand complex business challenges, user needs, pain points, workflows, and data requirements. Through UX research, business analysis, and design-thinking practices, you will synthesise these insights into user journeys, experience flows, UX requirements, wireframes, prototypes, and design specifications that shape intuitive, accessible, and user-centred solutions.
Key Responsibilities
Lead stakeholder discovery, interviews, workshops, and design-thinking activities to understand complex business requirements, user needs, pain points, workflows, accessibility considerations, and data requirements.
Analyse and document business, functional, data, and UX requirements, translating stakeholder needs into user stories, process flows, functional specifications, UX requirements, and other solution artefacts that support delivery teams.
Translate business and user insights into user journeys, service blueprints, wireframes, prototypes, and polished user interface designs that deliver intuitive and user-centred experiences.
Analyse current-state and future-state processes, workflows, and user experiences to identify opportunities for improved usability, operational efficiency, and business outcomes.
Facilitate requirements reviews, design walkthroughs, and stakeholder discussions to align business priorities, user needs, scope, and proposed solutions.
Conduct user research, usability evaluations, design validations, and feedback sessions to validate assumptions, identify improvement opportunities, and continuously enhance the user experience.
Maintain and evolve internal design system libraries, reusable UI components, UX standards, and DesignOps processes to improve design consistency, quality, and team efficiency.
Collaborate with Product Owners, designers, engineers, developers, and business stakeholders throughout the delivery lifecycle, ensuring requirements, design intent, and user experience outcomes are accurately translated into delivered solutions.
Support Agile delivery, usability validation, change management, adoption, and continuous improvement activities, ensuring delivered solutions meet business objectives and user experience expectations.
Present UX concepts, design rationale, business requirements, and solution recommendations to stakeholders, clearly articulating how user needs, business objectives, and design decisions influence the proposed solution.
Stay informed on emerging trends in business analysis, user experience, data visualisation, digital product development, and enterprise technologies.
Job Requirements
Required
Bachelor's degree in Business, Information Systems, Computer Science, Human-Computer Interaction, Product Design, Data Analytics, or a related discipline.
Minimum 5 years of experience as a UX Business Analyst, UI/UX Designer, Product Analyst, Business Analyst, or similar role, with significant involvement in digital product, platform, or experience design initiatives.
Proven experience conducting stakeholder discovery, requirements elicitation, business process analysis, and translating complex business needs into user-centred solutions.
Strong practical experience in UX research, journey mapping, service design, wireframing, prototyping, usability evaluation, and user-centred design methodologies.
Proficiency with Figma, including the effective use of design systems, reusable components, styles, variants, and design libraries, as well as collaboration tools such as FigJam, JIRA, or equivalent platforms.
Strong understanding of Agile delivery practices, including backlog refinement, story elaboration, prioritisation, and iterative solution development.
Excellent stakeholder management, workshop facilitation, communication, and presentation skills, with the ability to articulate business requirements, user needs, design rationale, and solution recommendations to technical and non-technical audiences.
Strong analytical thinking, problem-solving ability, attention to detail, and the ability to translate complex requirements into practical, scalable, and intuitive user experiences.
Preferred
Experience working with enterprise data platforms, dashboards, reporting solutions, data visualisation, or data management products.
Experience in financial services or another regulated enterprise environment.
Knowledge of accessibility standards and inclusive design practices, including WCAG principles.
Experience working with design systems, DesignOps practices, or enterprise UX governance frameworks.
Portfolio or work samples demonstrating user journeys, wireframes, prototypes, requirements artefacts, usability findings, or delivered digital experiences.
Location:
DBS Asia Hub
Job:
Technology
Schedule:
Regular
Employee Status:
Full time