IT Product Owner, Operations Control

Finnair is a diverse community of professionals who work ambitiously, with a big heart and strong commitment. A strong safety culture is our priority and at the core of our everyday work — something we never take for granted. We are also committed to doing our share in solving the climate challenge by determinedly following our science-based pathway to decarbonize our operations. We find meaning in our purpose: With our heart in Finland, we make every journey better, today and tomorrow. Our values — Always Safe, Customer at Heart and Stronger Together — guide us in everything we do.
Intelligent Operations is a new organization within Finnair Digital, focused on accelerating the digital transformation of airline operations. We bring together expertise in technology, data, architecture, integrations, and operational development to build reliable digital capabilities that support operational workflows and decision-making across the airline.
We are now looking for an
IT Product Owner, Operations Control
to join our Intelligent Operations team at Finnair.
In this role, you will be responsible for the development and continuous improvement of digital applications supporting Finnair's Operations Control. These include vendor applications, internally developed solutions, and integrations that support daily operations and decision-making.
We are looking for someone with a genuine interest in airline operations and a good understanding of technology. You will work closely with operational stakeholders to understand their daily work, the challenges they face, and how digital solutions can help.
As an IT Product Owner, you will work with business stakeholders, internal Digital teams, architects, and external vendors to plan and deliver development initiatives. You will need to understand both business needs and technical considerations, including how applications and integrations fit into the wider IT landscape.
Main responsibilities
Own and maintain the product backlog, development priorities, and roadmap for assigned Operations Control applications
Work with operational stakeholders to understand business processes, identify improvement opportunities, and define development needs
Translate business needs into clear requirements, user stories, and acceptance criteria
Prioritize development based on business value, operational needs, technical dependencies, and available resources
Coordinate development activities with internal Digital teams, architects, and external vendors
Work with architects and technical teams to ensure that solutions align with the existing architecture and integration landscape
Coordinate testing, releases, and the implementation of new features with relevant stakeholders
Gather user feedback, follow up on delivered solutions, and drive continuous improvement
Support application lifecycle management, including upgrades, maintenance, and resolution of operational issues.
Our expectations
Several years of experience in IT product ownership, application development, business analysis, application management, or a similar role
Experience in requirements management, development prioritization, and coordinating deliveries
A genuine interest in business operations and how technology can improve them
Good understanding of solution architecture, integrations, APIs, software development lifecycles, and agile practices
Ability to balance business needs and technical considerations when making decisions
Experience working with business stakeholders, development teams, architects, and external vendors
Strong analytical, problem-solving, and communication skills, with the ability to see the bigger picture
A proactive and collaborative working style, with the ability to take ownership and drive work forward
Knowledge of airline operations, particularly Operations Control, is considered an advantage
Bachelor's or Master's degree in a relevant field, or equivalent practical experience
Excellent written and spoken Finnish and English are required.
Working at Finnair
We offer you an exciting opportunity in the multifaceted and fast-changing aviation and travel industry, along with a great team and wide personal development opportunities. At Finnair, ambitious, competent, and motivated people can really make a difference. Classified as Internal
We are happy to enable our employees to enrich their lives and fulfill their travel dreams by offering a wide leisure travel benefit. We also support the health and wellbeing of our employees through our own Sickness Fund insurance benefit, Epassi benefits for sport, culture, wellbeing and commuting, gyms around the Finnair campus, and activities organized by our hobby clubs.
Are you interested? Please submit your application no later than 6.11.2026.
Please note that the hiring process includes a pre-employment security clearance and a drug test.
If you have any questions about the role, please contact Beenish Qaiser, Director, Intelligent Operations, on 27.10.2026 between 14:00 and 16:00 at +358 45 359 8008.
Please note that we do not process applications submitted by email.
Our people are key to our success and the foundation that makes Finnair unique. We are committed to creating a safe work environment where all our people can thrive and succeed. We cherish diversity and strive to employ people with different backgrounds and experiences, bringing together multiple views to foster our business success. According to our employee survey, respecting diversity is at a high level in our work community.
You are welcome to join Finnair as your authentic self.