Sales Executive

Company Description Lenskart.com is a technology-driven eyewear brand focused on improving access to affordable, high-quality eyewear for all. Founded in 2010 as an online business in India, the company expanded into offline retail with its first store in New Delhi in 2013. Lenskart.com now operates through a strong omnichannel presence, including retail stores, websites, mobile applications, and other platforms. Team members contribute to a fast-growing, customer-centric organization that leverages innovation to deliver better vision and experiences.
Role Description The Sales Executive role at Lenskart.com is a full-time, on-site position based in Ludhiana. The Sales Executive is responsible for welcoming customers, understanding their vision and style needs, and recommending suitable eyewear products and services. Daily activities include product demonstrations, assisting with frame and lens selection, processing orders and payments, and ensuring accurate customer records. The role also involves achieving sales targets, maintaining visual merchandising standards, handling basic customer queries and after-sales concerns, and collaborating with store team members to improve overall customer satisfaction. The Sales Executive is expected to follow store operating procedures, uphold brand guidelines, and contribute to a clean, organized, and safe store environment.
Qualifications
Candidates should possess strong customer service and interpersonal skills, including active listening, clear communication, and a friendly, professional approach.
Candidates should possess sales and retail skills such as consultative selling, upselling and cross-selling, handling objections, and working toward individual and store targets.
Candidates should possess basic technology and operational skills, including comfort with point-of-sale systems, mobile and web applications, and accurate data entry.
Candidates should possess problem-solving and organizational skills, including the ability to manage multiple customers, prioritize tasks, and maintain store displays.
Relevant experience in retail, eyewear, or customer-facing roles is beneficial; familiarity with optical products and eye care terminology is an added advantage.
A high school diploma or equivalent is required; further education in business, retail management, or a related field is preferred.
Ability to work flexible hours, including weekends and holidays, and collaborate effectively within a diverse team environment.

Work arrangement
No