Business Lead for Cards Growth & Partnerships  

At ING we are looking for Business Lead for Cards Growth & Partnerships
Your role and work environment:
We are looking for a talented and enthusiastic Business Lead to lead our Cards Growth & Partnerships team within the Payments Tribe in Spain. The team’s mission is to turn Cards into a sustainable growth and income engine for ING Spain, driving customer acquisition, activation, usage and engagement, developing distinctive propositions and building strategic partnerships. We work end-to-end, customer-focused and data-driven, bringing together Business, Tech, Ops and other key stakeholders to deliver measurable customer and business outcomes.
Your key responsibilities:
As Business Lead for Cards Growth & Partnerships, you will:
* Own the Cards growth strategy, commercial performance and roadmap.
* Drive acquisition, activation, usage, engagement and retention across debit and credit cards.
* Lead the development of distinctive Cards propositions and new growth opportunities.
* Build and manage strategic partnerships with schemes, processors, wallets, merchants and fintechs.
* Drive a data-led commercial approach, managing funnels, customer value and Cards economics.
* Prioritise the Cards growth portfolio and make customer, commercial and capacity trade-offs.
* Lead multidisciplinary teams and influence senior stakeholders across ING and external partners.
* Ensure strong risk management, execution and benefits realisation.
* Contribute to the overall Payments strategy, scorecard and One Payments ambition.
What are we looking for?
Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply!
* Significant senior Cards or Payments product/commercial leadership experience.
* Strong commercial and P&L mindset, with solid knowledge of Cards economics.
* Experience developing customer propositions and strategic partnerships.
* Strong strategic, analytical and data-driven approach.
* Excellent negotiation and senior stakeholder management skills.
* Proven ability to lead and inspire multidisciplinary teams.
* Customer-focused, action-oriented and resilient, with strong decision-making skills.
* Solid understanding of risk, regulatory and compliance requirements.
* Master’s degree or equivalent, with 10+ years of relevant professional experience.
What do we offer?
The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details.
Check out what is waiting for you!
Balance That Works.
We put balance to work, so you can do it too. With our customers’ needs first, the team´s and your own, we agree when to come to ING MAD and when to work best from home. More time together when it matters, more freedom when you need it.
Meal allowance.
Receive your meal allowance in the way that best suits you: through a meal card or directly in your payroll, giving you greater flexibility and convenience in managing your everyday needs.
More than an office.
In our offices you can find doctor’s office, hairdresser, gym, Employee Concierge (to help you with your errands) and much more!
Health and life insurance.
We help you protect what matters most to you, including you and your immediate family.
Flexible remuneration.
Enjoy access to services such as nursery vouchers, public transport and training support, as well as other benefits through our flexible remuneration model.
Commuting made easier.
Our free shuttle service connects different areas of Madrid with ING MAD, helping make your commute to the office more comfortable and convenient.
Banking benefits.
Loans with preferential banking conditions.
Special mortgage conditions after 6 months working at the bank.
And you can benefit from our pension plan after 1 month with us!
More vitality and more belonging
Our 360º wellbeing approach supports employees across Financial, Physical, Mental and Social Wellbeing.
On-site physiotherapy service.
A strong wellbeing culture, including Wellhub access, sports communities and activities.
Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG.
International Remote work program.
Get to know Us
We are a team of more than 1900 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go.
A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies.
And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries.
We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society.
And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey.
Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you!
At ING, you belong just as you are. We hire and support people for their talent and potential — and we know that when you can be yourself, you do your best work.
Job Application Safety Reminder
We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING:
Apply only via official ING platforms: ING uses Workday and LinkedIn as its internal recruitment system. Applications should be submitted only via our official career site or via ING job postings on LinkedIn.
Check the sender’s email carefully: Legitimate communication will always come from @ing.com and/or @myworkday.com.
No payments or banking details will ever be requested: If someone asks for this information, it’s a scam.
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En ING buscamos un/a Business Lead para Cards Growth & Partnerships
Tu rol y entorno de trabajo:
Buscamos una persona con talento y entusiasmo para liderar nuestro equipo de Cards Growth & Partnerships dentro de la Payments Tribe en España. La misión del equipo es convertir las Tarjetas en un motor sostenible de crecimiento e ingresos para ING España, impulsando la adquisición, activación, uso y engagement de clientes, desarrollando propuestas de valor diferenciales y construyendo alianzas estratégicas. Trabajamos de manera end-to-end, centrada en la clientela y basada en datos, reuniendo a Business, Tech, Ops y otras partes interesadas clave para generar resultados medibles tanto para la clientela como para el negocio.
Tus principales responsabilidades:
Como Business Lead para Cards Growth & Partnerships, serás responsable de:
Liderar la estrategia de crecimiento de Tarjetas, su rendimiento comercial y su hoja de ruta.
Impulsar la adquisición, activación, uso, engagement y retención en tarjetas de débito y crédito.
Liderar el desarrollo de propuestas de valor diferenciales para Tarjetas y nuevas oportunidades de crecimiento.
Desarrollar y gestionar alianzas estratégicas con esquemas de pago, procesadoras, wallets, comercios y fintechs.
Impulsar un enfoque comercial basado en datos, gestionando funnels, valor de cliente y economía de Tarjetas.
Priorizar el porfolio de crecimiento de Tarjetas y tomar decisiones equilibrando criterios de cliente, negocio y capacidad.
Liderar equipos multidisciplinares e influir en stakeholders sénior dentro de ING y entre socios externos.
Garantizar una sólida gestión del riesgo, ejecución y materialización de beneficios.
Contribuir a la estrategia global de Payments, al cuadro de mando y a la ambición de One Payments.
¿Qué buscamos?
¿Quieres saber si este puesto está hecho para ti? Estas son algunas de las cualidades que más valoramos para esta posición. Y si encajas con ellas… ¡no dudes en presentar tu candidatura!
Amplia experiencia sénior en liderazgo de producto o comercial dentro del ámbito de Tarjetas o Payments.
Sólida orientación comercial y visión de P&L, con un profundo conocimiento de la economía de Tarjetas.
Experiencia en el desarrollo de propuestas de valor para clientes y alianzas estratégicas.
Enfoque sólido estratégico, analítico y basado en datos.
Excelentes capacidades de negociación y gestión de stakeholders sénior.
Capacidad demostrada para liderar e inspirar equipos multidisciplinares.
Perfil centrado en la clientela, orientado a la acción y resiliente, con gran capacidad de toma de decisiones.
Conocimiento sólido de requisitos