Business Operations Assistant

As Business Operations Assistant, you will play a key role in maintaining efficient day-to-day operations while supporting business continuity and operational excellence. You will work closely with leadership teams, employees, external vendors, and service providers, providing practical hands-on support across a broad range of business functions.
This is an excellent opportunity for someone who enjoys variety, takes ownership, and thrives in a collaborative environment where no two days are the same.
Key Responsibilities
Business Operations
Ensure the smooth day-to-day running of office operations.
Coordinate suppliers, vendors, and office service providers.
Oversee document management and circulation processes.
Organise team meetings, prepare minutes, and track action items.
Maintain office standards, including meeting rooms, supplies, and facilities.
Develop and maintain office procedures and policies, including visitor management, archives, GDPR compliance, and clean desk practices.
Manage office phone line administration where applicable.
Business Development & Marketing Support
Support implementation of Turner & Townsend's bidding and proposal processes.
Assist with presentation preparation and business development activities.
Contribute to the development of local capability statements and marketing materials.
Support attendance and coordination of industry events, conferences, and networking activities.
Travel & Supplier Coordination
Act as a liaison with travel providers and agencies when required.
Coordinate travel arrangements in line with company policies.
Support employees with travel-related administration and guidance.
Executive & Event Support
Support the Managing Director and leadership team with meetings, workshops, offsites, town halls, and team events.
Coordinate event logistics including venues, catering, equipment, communications, and materials.
Manage relationships with external event providers and agencies.
Assist with event budgeting, administration, and settlement processes.
Finance & Administration Support
Manage invoice processing workflows, approvals, and submissions.
Monitor operational expenditure and ensure cost compliance.
Support employee expense claims and travel reimbursements.
Maintain accurate contract and supplier documentation.
Coordinate client and supplier onboarding activities.
Track office operational costs and maintain related records.
Health, Safety & Environment (HSE)
Coordinate HSE activities in partnership with management and external providers.
Arrange required health and safety training, inspections, and compliance activities.
Ensure appropriate PPE and safety equipment provision.
Maintain HSE records and documentation.
Support environmental and sustainability monitoring, including waste management and office ESG metrics.
HR & Employee Support
Assist with onboarding new employees.
Help employees understand key processes, including travel, expenses, and operational policies.
Support activities that contribute to a positive employee experience.
Required Experience
Minimum 3-4 years of experience in business operations, business support, HR administration, finance operations or a similar coordination role
Experience working with external vendors and service providers (e.g. facility management, travel agencies, accounting firms)
Exposure to HR and finance operational processes, such as onboarding/offboarding, expense reimbursements, invoice workflows, and document handling
Experience supporting multiple stakeholders, teams, or locations is highly desirable
Prior regional or multi-country support experience (CEE or similar environments) is a strong advantage.
Key Competencies & Skills
Excellent planning, prioritization, and follow‑up skills
High attention to detail combined with a pragmatic, solution‑oriented mindset
Hands‑on, proactive, and service‑oriented attitude
Comfortable working with both routine administrative tasks and ad‑hoc operational matters
Strong interpersonal and communication skills, with the ability to work effectively with employees, directors, vendors, and central teams
High level of ownership and reliability
Accountable and able to deal properly with confidential data
Fluent Czech and English (spoken and written)

Employment type
Full-time

Work arrangement
No