Associate/ Senior Associate, Revenue Operations

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About Cvent: Cvent is a leading meetings, events, and hospitality technology provider with more than 5,500+
employees and ~30,000 customers worldwide, including 60% of the Fortune 500. Founded in 1999,
Cvent delivers a comprehensive event marketing and management platform for marketers and event
professionals and offers software solutions to hotels, special event venues and destinations to help
them grow their group/MICE and corporate travel business. Our technology brings millions of people
together at events around the world. In short, we’re transforming the meetings and events industry
through innovative technology that powers human connection.
Headquartered in Tysons Corner, Virginia, Cvent (formerly NYSE: CVT) was acquired by Blackstone
and Vista for $4.6B in 2023.
Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like
entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and
celebrate differences, working together with colleagues and clients to build strong connections.
Cvent is redefining the meetings and events industry through technology that advances human
connection.
AI at Cvent: Leading the Future
Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.
Throughout our interview process, you’ll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you’re excited to be part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you.
Territory Planning & Management
Design and maintain territory structures and account portfolios across all sales segments
Execute bi-monthly and annual planning cycles, including DS-SDR territory changes, AM portfolio updates, etc
Manage in-year territory changes: transfers, account moves, holdbacks, and inter-team transitions
Run recurring audits (inactive reps, temporary territories, opportunities) to maintain data integrity in Salesforce
Serve as the first point of contact for territory escalations and queries from Sales
Support AM portfolio rebalancing using AUM, rep performance, and account potential data
Process Excellence
Own Wiki documentation for all key processes — creating and maintaining playbooks that are repeatable, auditable, and transferable
Proactively identify and implement improvements to the speed, accuracy, and scalability of territory processes
Support UAT and rollout of Salesforce or tooling changes that impact territory and account data
Reporting & Analytics
Build and maintain dashboards and reports giving Sales leadership visibility into territory health, AUM, and account coverage
Analyze territory and account data to surface trends and actionable insights
Support cross-functional projects and special analyses for Sales, Finance, and Operations leadership
AI & Technology
Actively use AI tools (Glean, Copilot, etc.) daily for analysis, territory modeling, documentation, and reducing manual effort
Identify opportunities where AI can improve process quality and scalability; drive those improvements independently
Share AI approaches with teammates and apply AI responsibly, validating outputs and maintaining data privacy
▪ Associate: 1-2 yrs in sales/revenue operations or data analysis.
▪ Senior Associate: 3-4 yrs in sales ops, territory planning/management, or a data-centric role.
▪ Exposure to territory design, account workflows, or CRM administration is a plus.
Technical Skills
Salesforce: account ownership, opportunity fields, territory data
Advanced Excel (pivot tables, complex formulas, large datasets)
AI/productivity tools: Claude, Copilot, ChatGPT, or equivalent
BI tools (Tableau, Power BI, Sigma): an advantage
Core Competencies
High attention to detail: this role involves recurring, accuracy-critical workflows
Effective communicator across Sales reps, managers, and senior leadership
Collaborative, responsive, and able to manage competing priorities with professionalism
Strong analytical mindset with the ability to work with complex datasets and translate findings into clear recommendations
Growth mindset: eager to learn, embrace AI tools, and push for smarter ways of working

Work arrangement
No