Operations Manager

Operations Manager — Child Health Programs, SKIDS
Bengaluru | Full-time | On-site with school and clinic visits
About SKIDS
SKIDS delivers preventive child health screening and coordinated care through schools and clinics. We are seeking a healthcare professional who can lead teams and translate clinical workflows into dependable day-to-day operations.
Responsibilities
• Plan and supervise clinic operations and school-screening schedules, staffing, equipment and logistics.
• Recruit, onboard, train and supervise screening and support teams in coordination with leadership.
• Ensure equipment readiness, consumables availability, infection-control practices and adherence to approved SOPs.
• Coordinate consent collection, accurate data capture, clinician review and timely parent reports.
• Manage parent and school communication, referral coordination and follow-up tracking.
• Monitor attendance, productivity, reporting turnaround, service quality and operating costs.
• Resolve delivery issues, document incidents and escalate clinical concerns promptly to the appropriate clinician.
• Maintain operational records and improve workflows using digital tools and regular team reviews.
• Support quality audits and expansion to new partner locations.
Requirements
• BDS, a degree in Optometry, or a relevant recognised qualification in Behavioural Therapy. This is an operations role requiring one of these clinical or allied-health backgrounds.
• Preferably 3–6 years of relevant healthcare experience, including team supervision or operations coordination.
• Experience in clinics, school-health programs, community screening or child-development services is preferred.
• Strong planning, staff coordination, parent communication and digital documentation skills.
• English communication; Kannada is an advantage. Willingness to travel locally between partner schools and clinics.
• A child-centred approach, sound judgement and attention to privacy, consent and service quality.
Professional scope
Clinical activities must remain within each professional's qualifications, registration requirements and authorised scope. Clinical decisions and abnormal findings must be referred to the appropriate supervising clinician.
Success measures
Reliable program delivery, complete and accurate records, timely reports and follow-up, well-prepared teams, positive parent and partner experience, and efficient use of resources.
Apply with your CV, professional qualification, and a short example of a team or service-delivery improvement you have led. Do not include identifiable patient information.

Work arrangement
No