IT Engineer Manager

Company Description PhysicsWallah (PW) is an education company founded in 2020 by Alakh Pandey and Prateek Maheshwari, headquartered in Noida, Uttar Pradesh. PW is focused on democratizing education through online, offline, and hybrid platforms, serving students across India in multiple vernacular languages. Evolving from its origins as a YouTube channel in 2014, PW now operates tech-enabled offline and hybrid centers in cities nationwide. Its offerings cover test preparation, skilling programs, higher education, study abroad, and residential job-ready programs through the Institute of Innovation (IOI). PW is backed by leading investors including Hornbill Capital, Lightspeed Ventures, Westbridge, and GSV Ventures, supporting its mission-driven growth in the education sector.
Role Description The IT Engineer Manager is a full-time, on-site role based in Sikar. This role is responsible for overseeing the local IT infrastructure, ensuring the stability and security of networks, systems, and devices used across PW’s centers. The IT Engineer Manager will lead a small IT team, assign tasks, and provide guidance on troubleshooting, incident management, and technical support. Daily responsibilities include monitoring network performance, managing hardware and software installations, coordinating with vendors, enforcing IT policies, and addressing user issues in a timely manner. The role also involves planning upgrades, implementing best practices in network security, and collaborating with central IT and operations teams to support academic and business continuity.
Qualifications
Candidates should possess strong Information Technology and Networking skills for managing campus-wide systems and infrastructure.
Candidates should possess solid Troubleshooting and Technical Support skills to resolve hardware, software, and user issues efficiently.
Candidates should possess foundational or advanced Network Security skills to safeguard data, systems, and user access.
Experience leading or mentoring IT teams and managing IT projects in an educational or multi-site environment is beneficial.
Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field is preferred.
Familiarity with server management, cloud-based tools, classroom technologies, and EdTech platforms will be an advantage.
Strong communication, documentation, and stakeholder management skills, with the ability to collaborate with academic and operations staff.

Work arrangement
No