Field Collector / Skip Tracer

About First Circle
First Circle is one of the fastest-growing FinTech companies in the country, providing financial services to under-served SMEs. We've already transformed access to credit for thousands of businesses, and now we're building a full-stack neobank offering innovative new products and services. As part of our ongoing growth, we're strengthening our Collections Team to boost recovery rates and reduce delinquency. We're looking for a hardworking, reliable, and hands-on Field Collector or Skip Tracer to join us.
We are seeking a dynamic Field Collector or Skip Tracer to join our Product Operations team. This role combines the responsibilities of a liaison officer and a sales development representative, ensuring robust client engagement beyond our offices. The Field Representative will play a critical role in bridging internal teams and external stakeholders, fostering relationships, and driving First Circle’s growth initiatives.
Responsibilities
Personally deliver the physical demand letters to First Circle’s overdue customer on a daily basis.
Collect post-dated cheques on behalf of First Circle’s sales and operations teams on a daily basis.
Identify and engage potential clients through targeted prospecting efforts by delivering First Circle’s intent letters on a daily basis.
Serve as the primary point of contact between internal teams and external stakeholders, fostering strong client relationships.
Accurately document meetings and correspondence while delivering timely reports to relevant teams.
Address client concerns with effective and efficient solutions, ensuring a seamless customer experience.
Requirements
Years of Experience: 1-5 years of relevant experience as a Field Collector or Skip Tracer.
Educational Requirement: Bachelor's degree in any field.
Motorcycle Requirement: Should own and drive a motorcycle.
Field Work & Mobility: Willingness to do field work within and outside of Metro Manila.
Work Ethic & Drive: Self-motivated and proactive, insists on excellence and is driven to constantly improve, displays initiative and independence in task execution.
Teamwork & Collaboration: Collaborative and able to thrive in team-oriented environments.
Skills & Competencies
Quick learner; able to adapt to and internalize new processes rapidly.
Demonstrates efficiency and accuracy in resolving challenges.
Highly organized, detail-oriented, and dependable.
Benefits
Salary: PHP 20k monthly
Benefits: HMO coverage from day one, gasoline allowance, ownership policy on motorbikes, monthly fitness allowance
Join a team with a deeply collaborative culture - expect support, feedback and friendship.

Work arrangement
No