ServiceNow Developer - ITOM

TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.
Experience Range: 15 – 18 Yrs
Location : Chennai/Bangalore
What we are looking for
Must Have
Experience in ServiceNow developer with Implementation experience in ITSM, ITOM, HAM, SAM modules.
Strong knowledge in ServiceNow Integrations with 3rd party tools.
3X ServiceNow Mainline certifications are preferred
Strong knowledge in Discovery, CSDM and CMDB maturity enhancements
Experience in Development – Platform and Data
Experience in providing platform roadmap assessing the current situation.
Strong knowledge in ServiceNow development: Business rules, script includes, client scripts, ACLs, Discovery patterns, Flow designer and platform configurations
Supports design and implementation of a platform operating model to achieve customer desired outcomes
Responsibilities
Work on High Level Design Documentation and Technical Design Documentation and propose solutions that best suits platform capabilities.
Capability to decide Configuration vs Customization and propose the best solution to Customer.
Conduct continuous improvement workshops specific to CMDB with Customer to understand the pain points and propose remediations.
Build/ Propose solutions to optimize platform performance and minimize long-term technical risk
Check the subscription/ License consumption as per the contracts.
Provides technical evaluation of solutions against ServiceNow platform architecture, platform capabilities and best practices
Constant focus on existing modules to bring/convert continuous service improvements to new business opportunities
Minimum Qualification:
15 years of full-time education
Virtual Interview on 23rd Oct 2026 (Friday)
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Work arrangement
Hybrid