Live opening · Posted 12 hours ago
At a glance
The key details from the original listing.
About the role
Description supplied by the original job listing.
ABOUT THE JOB
Nielsen Customer Success is a modern service team transforming the way we serve our clients with new and updated tools to help our teams get the job done quickly and easily. We are the team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. We are the key link between Nielsen and clients. Our service and delivery is the reason clients will continue to invest in our products and services. To run independently the set-up & the execution of projects by compiling, analyzing, and interpreting sales, writing client reports, and constructing presentations.
RESPONSIBILITIES
1. Make sure client service standards is implemented and enhance as client expectations, and continue to evolve and change in the marketplace
2. Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews
3. Be responsible to expand our scope of influence with clients across a wider range of products and with greater depth of involvement
4. Build and maintain ongoing relationships with the identified key persons within client organization
5. Proactively support team leader and interact with Client Engagement teams
A LITTLE BIT ABOUT YOU
Curiosity will bring you to understand where the market is moving and to provide business solutions based on the client's needs. Your chance to deliver high-quality client services at all the time is here, working together with our client business partners, while your communication skills will help you to adapt to the multi-diverse working culture.
QUALIFICATIONS
1. 1 year experiences in research or marketing in Market Research/FMCG/Retailing industry
2. Excellent communication and consultative convincing skills by English and Mandarin
3. A consultant mindset in problem diagnosis and actionable solution propose based on data and data analysis
4. Good logical thinking and analytical skill
5. Good presentation skill
Employment type
Full-time
Work arrangement
No
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