IT Administrator

This role is for one of our clients
Industry: Technology, Information and Internet
Seniority level: Mid-Senior level
Experience: 6+ yrs
Location: Bengaluru, Karnataka, India
Job Type: Full-time
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
We are looking for an experienced Corporate IT & Workplace Technology Manager to own end-to-end IT operations for a growing technology organisation.
This is a hands-on, single-owner domain expert role responsible for corporate IT infrastructure, endpoint management, IT asset lifecycle, workplace technology, networking, identity and access management, and IT compliance. The ideal candidate will be comfortable independently managing the entire IT environment while building secure, reliable, and scalable systems for a growing workforce.
Requirements
KEY RESPONSIBILITIES
Own end-to-end corporate IT operations for the organisation and Bengaluru office
Manage MacBook, Windows devices, peripherals, and other IT hardware across the complete asset lifecycle
Lead hardware procurement, reseller negotiations, AMC management, warranty coordination, buybacks, refresh cycles, and replacements
Implement and manage zero-touch MDM and endpoint security across macOS and Windows environments
Manage endpoint encryption, patching, EDR, security policies, compliance controls, and remote-wipe capabilities
Maintain accurate IT asset records from procurement through disposal, ensuring zero untracked devices
Manage ITAM/ITSM platforms and maintain accurate asset, service, and support documentation
Own corporate office networking, including Wi-Fi, VLANs, 802.1X/RADIUS, guest networks, firewalls, and ISP connectivity
Ensure network reliability through appropriate redundancy, monitoring, troubleshooting, and vendor coordination
Manage conference-room and town-hall AV infrastructure to ensure reliable meeting and event experiences
Administer Google Workspace, SSO, SAML, user provisioning, and access management
Manage joiner, mover, and leaver processes and conduct periodic access reviews
Maintain SaaS application inventory, ownership, licensing, renewals, and technology spend
Support SOC 2 and ISO 27001 compliance requirements, including endpoint evidence, access reviews, policies, and audit documentation
Ensure backups are configured, monitored, and periodically tested
Establish and maintain IT policies, processes, documentation, and operational standards
Coordinate with vendors, technology partners, security teams, and internal stakeholders
Identify opportunities to improve IT reliability, security, automation, employee experience, and operational efficiency
Monitor technology costs and identify opportunities for vendor and SaaS optimisation
Troubleshoot critical infrastructure, endpoint, networking, identity, and workplace technology issues
Ensure the IT environment remains secure, scalable, compliant, and aligned with business requirements
What Makes You a Great Fit
6–11 years of experience in corporate IT, IT operations, workplace technology, or a related field
At least 3 years of experience independently owning an IT site, office, or device fleet end to end
Strong hands-on experience managing corporate IT environments in a product company or technology startup
Production experience with MDM platforms such as Jamf, Kandji, Mosyle, Hexnode, or Microsoft Intune
Strong practical experience managing enterprise networks using technologies such as Ubiquiti UniFi, Meraki, Aruba, or Ruckus
Experience administering ITAM or ITSM platforms such as Snipe-IT, Freshservice, Jira Service Management, or ServiceNow
Hands-on experience with conference-room and workplace AV solutions such as Zoom Rooms, Google Meet hardware, Neat, Poly, Logitech, or Crestron
Strong understanding of endpoint security, device encryption, patch management, EDR, remote management, and security controls
Experience managing Google Workspace, SSO, SAML, identity lifecycle, and access reviews
Working knowledge of SOC 2, ISO 27001, audit evidence, IT controls, and compliance requirements
Strong vendor management, procurement, negotiation, and IT budget-management skills
Excellent troubleshooting and problem-solving capabilities
Strong ownership mindset with the ability to operate independently as the primary IT owner
Excellent communication and stakeholder-management skills
Comfortable working in a fast-paced product/startup environment rather than a traditional IT services or pure GCC support setup
Strong attention to detail, documentation, security, and operational reliability
Willingness to work on-site in Bengaluru and take complete ownership of the corporate IT environment

Work arrangement
No