Fitness Manager

About the Role
Job Title: Fitness Manager
Location: Narela and Bahadurgarh
Split Shift
About Cultfit
Cultfit is India's leading fitness and wellness platform, dedicated to transforming lives through world-class fitness experiences. We are looking for dynamic, customer-focused, and result-oriented Fitness Managers to lead gym operations, drive member engagement, and manage a high-performing team of fitness professionals.
Responsibilities
Key Responsibilities
Team Leadership
Lead, coach, and mentor a team of Personal Trainers and Fitness Coaches.
Ensure high standards of service delivery and member satisfaction.
Conduct regular performance reviews and provide continuous feedback.
Support hiring, onboarding, and training of fitness professionals.
Member Experience
Deliver an exceptional fitness experience to all members.
Resolve member concerns and ensure high retention through proactive engagement.
Conduct fitness consultations and guide members towards achieving their fitness goals.
Ensure adherence to Cultfit's service standards and operational excellence.
Business & Revenue
Drive Personal Training (PT) revenue and achieve monthly business targets.
Monitor PT conversions, renewals, and member engagement metrics.
Identify opportunities to improve club performance and member retention.
Collaborate with the sales team to maximize business growth.
Operations
Oversee daily gym operations and maintain smooth centre functioning.
Ensure equipment is well-maintained and operational.
Maintain cleanliness, safety, and compliance with company SOPs.
Prepare operational reports and monitor centre KPIs.
Compliance
Ensure trainers follow standard operating procedures and safety protocols.
Maintain accurate operational records and documentation.
Support audits and compliance requirements as per company policies.
Qualifications
Eligibility
Bachelor's degree in Physical Education, Sports Science, Fitness Management, or a related field.
Minimum 2–5 years of experience in fitness management, gym operations, or team leadership.
Experience managing Personal Trainers and driving PT business.
Strong leadership and people management skills.
Preferred Skills
Preferred Certifications
ACE
ACSM
NASM
ISSA
REPS India
K11 (Preferred)

Work arrangement
No