Information Technology Assistant

Company Description RS Wealth Management Pvt. Ltd. is a New Delhi–based financial services firm positioned as a one-stop financial supermarket, offering a wide range of investment options, products, and services. The company is a member of NSE, BSE, and MCX, providing advanced platforms for trading in equity, equity derivatives, commodity derivatives, and currency derivatives, as well as services in mutual funds, insurance, digital signatures, and e-stamping. RS Wealth Management serves a diverse client base including corporations, institutions, high-net-worth individuals, NRIs, trusts, and retail clients. The organization is supported by a strong team of experienced financial professionals such as Chartered Accountants, Company Secretaries, CFA charter holders, and MBAs, and invests in ongoing staff training to stay aligned with market developments. Since its inception in 2013, the company has focused on delivering prompt, specialized, and research-driven financial solutions to clients.
Role Description The Information Technology Assistant is a full-time, on-site role based in New Delhi, responsible for supporting the company’s IT infrastructure and end users. Daily tasks include providing technical support for desktops, laptops, printers, and network devices; installing and configuring hardware and software; and resolving routine and complex IT issues. The role involves monitoring system performance, performing basic maintenance, and escalating issues to senior IT staff or vendors when required. The Information Technology Assistant will also assist with user account management, data backups, IT inventory tracking, and documentation of procedures to ensure smooth operations across the organization.
Qualifications
Candidates should possess strong Technical Support and Troubleshooting skills to diagnose and resolve user and system issues efficiently.
Candidates should possess foundational Information Technology knowledge, including operating systems, basic networking concepts, and common business applications.
Candidates should possess Printer Support skills, including setup, maintenance, and resolving printing-related problems in a multi-user environment.
Candidates should possess solid Analytical Skills to identify root causes of problems and propose effective, practical solutions.
Candidates should possess good communication and interpersonal skills to interact with diverse user groups and explain technical concepts clearly.
Candidates should possess the ability to prioritize tasks, work systematically, and maintain accurate documentation of IT activities.
Relevant education such as a diploma or degree in IT, Computer Science, or a related field, or equivalent practical experience, would be beneficial.
Knowledge of information security basics, backup procedures, and experience in a financial services or corporate environment would be an added advantage.

Work arrangement
No