Jewellery & Diamonds Operations Specialist

Job Description: Diamonds & Jewellery Operations Specialist
Location: Mumbai, Maharashtra (On-site)
Joining: Immediate joiners preferred
About the Role
We are looking for a detail-oriented and proactive Diamonds & Jewellery Operations Specialist to manage day-to-day operations related to order management, inventory planning, diamond sourcing, product catalogues, and order fulfilment.
The ideal candidate should have hands-on experience working with diamonds, a good understanding of diamond sourcing, basic jewellery knowledge, and strong Excel skills. This role involves coordinating with multiple teams to ensure smooth, accurate, and timely order fulfilment.
Key Responsibilities
Order Management & Coordination: Manage orders from initiation to fulfilment, track order status, and ensure timely processing and delivery.
Inventory Planning: Monitor inventory levels, maintain accurate stock records, and support inventory planning based on order requirements.
Diamond Sourcing: Identify and source diamonds based on product specifications, quality requirements, availability, and business needs.
Product Catalogue Management: Create, update, and maintain accurate product catalogues, product details, and inventory information.
Excel & Data Management: Work extensively with Microsoft Excel for inventory tracking, order reports, data analysis, reconciliation, and operational reporting.
CSV Management: Prepare, review, upload, and maintain CSV files for product listings, inventory updates, and order-related data.
Cross-functional Coordination: Act as a key coordinator between sourcing, inventory, sales, production, merchandising, and other relevant teams to ensure seamless order fulfilment.
Order Tracking & Follow-ups: Follow up with relevant teams and vendors to resolve order-related issues, delays, and inventory discrepancies.
Data Accuracy: Ensure the accuracy and consistency of product information, diamond specifications, pricing details, and inventory records.
Process Improvement: Identify opportunities to improve operational efficiency, data accuracy, and order fulfilment processes.
Required Skills & Qualifications
Prior hands-on experience working with diamonds, preferably in diamond sourcing, trading, jewellery operations, or a related role.
Good understanding of diamond quality, specifications, grading parameters, and sourcing processes.
Basic knowledge of jewellery, jewellery components, and product specifications.
Strong working knowledge of Microsoft Excel, including data handling, lookups, sorting, filtering, and reporting.
Experience working with CSV files, product data, inventory records, or catalogue management.
Good organizational and coordination skills, with strong attention to detail.
Ability to manage multiple orders and operational tasks simultaneously.
Strong communication and follow-up skills to coordinate effectively across teams.
A proactive, problem-solving mindset and the ability to work in a fast-paced environment.
Preferred Experience
Experience in diamond or jewellery companies, jewellery e-commerce, retail, manufacturing, or sourcing operations.
Familiarity with inventory management systems, product information systems, or order management tools.
Experience managing product catalogues and bulk product data uploads.
Who Should Apply?
Candidates who have practical diamond industry experience, understand diamond sourcing, are comfortable working extensively on Excel, and can coordinate multiple teams to ensure smooth order fulfilment.
Important: This is an on-site role based in Mumbai. Candidates who can join immediately or at short notice will be given preference.

Work arrangement
No