Assistant Store Manager INA KESS - Takashimaya in Singapore

INA KESS is a Swiss luxury womenswear brand combining precision tailoring, exceptional comfort and innovative performance fabrics.
We are looking for a hands-on, experienced sales assistant/store manager’s assistant (60%–80%) for our approximately 30m² corner at Takashimaya, Ngee Ann City, as a part-time team member.
Your responsibilities
Offer personalised style advice and exceptional customer service in the shop, reflecting the INA KESS brand and its luxury positioning.
Actively engage with customers, identify their needs and create a welcoming and memorable shopping experience.
Boost your individual sales performance and contribute to achieving the branch’s sales targets and KPIs.
Build strong customer relationships and maintain them through personalised follow-ups, appointments, WhatsApp and other clienteling tools.
Expand existing customer relationships
Ensure flawless product presentation, appealing visual merchandising and compliance with INA KESS brand standards
Support daily stock management, restocking, deliveries and stock accuracy
Assist with day-to-day shop operations, reporting and administrative tasks as required
Work closely with the Store Manager and the team to ensure smooth and efficient shop operations
Represent INA KESS with a professional, confident and consistently service-oriented approach
Your profile
Previous experience in luxury or premium fashion retail, ideally with a strong focus on personal sales and customer service
Proven ability to deliver high-quality customer experiences and build long-term customer relationships
Commercially minded, proactive and confident in approaching customers and developing sales opportunities
Passion for fashion, styling and luxury retail, with a strong eye for detail and presentation
Excellent communication and interpersonal skills, with a natural ability to build rapport with an international clientele
Hands-on, reliable and organized, with the ability to work independently as well as as part of a small team
Impeccable personal presentation and a strong understanding of luxury service standards
Fluent English; Mandarin or another language relevant to Singapore’s international clientele is an advantage
Available for retail shifts, including weekends and public holidays, and eligible to work in Singapore
What we offer
The opportunity to represent and grow INA KESS at one of Singapore’s most prestigious retail destinations
A dynamic international luxury fashion environment with direct interaction with an international clientele
Close collaboration with the Store Manager and the INA KESS head office
Competitive hourly rate plus performance-based commission
Comprehensive training and support to develop your product, styling and clienteling expertise
We look forward to receiving your full application via this link:
https://inakess.bamboohr.com/careers/102

Employment type
Part-Time

Work arrangement
No